Journal of the Korean Society for Quality Management

GENERAL QUALITY RESEARCH The Effect of Extended Warranties on Economic Outcome in a Supply Chain
Purpose: In Part 1, the purpose of this study is to examine how a used product provider optimizes a company's profits by comparing an extended warranty to a used product only when selling a product and what it provides later. In addition, in Part 2, an empirical study can confir...

GENERAL QUALITY RESEARCH A Study on the Effect of Public Library Service Scape on Customer Loyalty
Purpose: The purpose of this study is to empirically verify the structural relationship between public library service-scape, flow, user satisfaction, and customer loyalty for adults who use public libraries for academic purposes in a changing public library environment. To this...

GENERAL QUALITY RESEARCH Analysis of Defence Service Quality using PCSI Index and an Empirical Comparative Analysis - Focusing on Small Businesses less than 100 Employees
Purpose: A main aims are to check the level of satisfaction of service quality and derive service quality factors in the field of defense quality assurance activities that need improvement. Furthermore, the paper presents a basic data for identifying future development direction...

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Published online
51(1); March 31, 2023

Volume 50(4); December 2022

Volume 50(3); September 2022

Volume 50(2); June 2022

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1967

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1966

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1966

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	투고료	기본	긴급심사 시	연구비지원 시	학술대회발표 시	페이지초과 시	영문논문 시
조정 전	없음	30만원	25만원 추가	5만원 추가	10만원감액	10페이지 초과시, 페이지상 3만원	10만원 감액
조정 후	5만원	30만원	20만원 추가	10만원 추가	5만원 감액	15페이지 초과시, 페이지상 1만원	10만원 감액