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379 A study on the standardization of Noise Filter drawings
JiHyeog Lee
J Korean Soc Qual Manag. 2018;46(3):379-396.   Published online September 30, 2018
DOI: https://doi.org/10.7469/JKSQM.2018.46.3.379
                  
397 A study on Service the Quality of Defence Quality Assurance Activites using Kano Model by Company Size
Sunghoon Kim, Hyun-Soo Seo
J Korean Soc Qual Manag. 2018;46(3):397-410.   Published online September 30, 2018
DOI: https://doi.org/10.7469/JKSQM.2018.46.3.397
                  
411 A Study on Improvement of Submarine Torpedo Acoustic Counter Measure Launcher System Safety Device Performance
Ho-Seong Chang, Dae-Su Seo, Gyeong-Chan Lee, Jong-Gwan Lee, Byeong-Gi Jo, Joong-Bae Kim
J Korean Soc Qual Manag. 2018;46(3):411-424.   Published online September 30, 2018
DOI: https://doi.org/10.7469/JKSQM.2018.46.3.411
                  
425 A Study on Improvement of the low temperature flex resistance test method about high waterproof materials
Minhee Lee, Sunjeong Moon, Hyeji Ko, Seongdon Hong
J Korean Soc Qual Manag. 2018;46(3):425-440.   Published online September 30, 2018
DOI: https://doi.org/10.7469/JKSQM.2018.46.3.425
                  
441 A study on the quantitative risk grade assessment of initial mass production for weapon systems
Yeongtak Jung, Younghoon Ham, Taegoo Roh, Manki Ahn, Kyungwa Ko
J Korean Soc Qual Manag. 2018;46(3):441-452.   Published online September 30, 2018
DOI: https://doi.org/10.7469/JKSQM.2018.46.3.441
                  
453 A Study on V50 Calculation in Bulletproof Test using Logistic Regression Model
Seung Hwan Gu, Seung Min Noh, Seung Hwan Song
J Korean Soc Qual Manag. 2018;46(3):453-464.   Published online September 30, 2018
DOI: https://doi.org/10.7469/JKSQM.2018.46.3.453
                  
465 Improving Certification System by Analyzing Audit Result of the Defense Quality Management System
Younghyun Kim, Jongchan Lee, Jaeho Choi, Jai-Hyun Byun
J Korean Soc Qual Manag. 2018;46(3):465-482.   Published online September 30, 2018
DOI: https://doi.org/10.7469/JKSQM.2018.46.3.465
                  
Quality Policies
483 Quality Strategy in the Age of the 4th Industrial Revolution by Technological Evolution
Hye Ran Chong, Sung Hoon Hong, Min Koo Lee, Hyuck Moo Kwon
J Korean Soc Qual Manag. 2018;46(3):483-496.   Published online September 30, 2018
DOI: https://doi.org/10.7469/JKSQM.2018.46.3.483
                  
497 A Study on the Revision Efficiency of Referenced Specifications/Standards for Raw and Subsidiary Materials in the Field of National Defense
KC Park, HM Baek, TW Kim, HJ Gil, JS Kwon, IL Lee, SB Song, SH Won
J Korean Soc Qual Manag. 2018;46(3):497-508.   Published online September 30, 2018
DOI: https://doi.org/10.7469/JKSQM.2018.46.3.497
                  
General Quality Researches
509 Application of Zero-Inflated Poisson Distribution to Utilize Government Quality Assurance Activity Data
JH Kim, CW Lee
J Korean Soc Qual Manag. 2018;46(3):509-522.   Published online September 30, 2018
DOI: https://doi.org/10.7469/JKSQM.2018.46.3.509
                  
523 The effects of Sharing Bicycle Service Quality on Creating Shared Value and Use Intention in China
Eunji Lee, Chulho Cho
J Korean Soc Qual Manag. 2018;46(3):523-538.   Published online September 30, 2018
DOI: https://doi.org/10.7469/JKSQM.2018.46.3.523
                  
539 Development of customized patient data analysis process for quality of care improvement : focused on foreign patients
Eul Hee Roh, Yoo Jung Kim, Sang Chan Park
J Korean Soc Qual Manag. 2018;46(3):539-550.   Published online September 30, 2018
DOI: https://doi.org/10.7469/JKSQM.2018.46.3.539
                  
551 The Impact of Technology Innovation Activity on Managerial Efficiency: An Inverted U shaped Model
Gui Ryong Ha, Suk Bong Choi
J Korean Soc Qual Manag. 2018;46(3):551-568.   Published online September 30, 2018
DOI: https://doi.org/10.7469/JKSQM.2018.46.3.551
                  
569 A Study on the Effects of Authentic Leadership on Job Satisfaction and Organizational Citizenship Behavior: Focus on Military Organization Behavior
Jeonggi Son, Taek Geun Song, Keun Jung Lee
J Korean Soc Qual Manag. 2018;46(3):569-592.   Published online September 30, 2018
DOI: https://doi.org/10.7469/JKSQM.2018.46.3.569
                  
593 Patient Experience and the Hawthorne Effect on Healthcare Service Process Innovation
DonHee Lee
J Korean Soc Qual Manag. 2018;46(3):593-606.   Published online September 30, 2018
DOI: https://doi.org/10.7469/JKSQM.2018.46.3.593
                  
607 A Study on the Relationship between Service Quality (HISTOQAUL) and Experience Flow, Tourism Satisfaction and Loyalty in Cultural Heritage Tourism
Dae-Wook Ji, Jong-Woo Park
J Korean Soc Qual Manag. 2018;46(3):607-624.   Published online September 30, 2018
DOI: https://doi.org/10.7469/JKSQM.2018.46.3.607
                  
625 A Study on the Influence of System Quality Characteristics of Mobile Payment Service on Discontinuance Intention
Sangmin Choi, Gwangsuk Song
J Korean Soc Qual Manag. 2018;46(3):625-640.   Published online September 30, 2018
DOI: https://doi.org/10.7469/JKSQM.2018.46.3.625
                  
641 Study on Natural Frequency Analysis to Avoid Resonance and the Improvement of the Headlight System Reliability
Yoonwook Nam, Hyojin Yoon, Dong-Hyun Kang, Si-Il Sung
J Korean Soc Qual Manag. 2018;46(3):641-650.   Published online September 30, 2018
DOI: https://doi.org/10.7469/JKSQM.2018.46.3.641
                  
651 Efficient determination of the size of experiments by using graphs in balanced design of experiments
Yong B. Lim, Sora Youn, Jong Hee Chung
J Korean Soc Qual Manag. 2018;46(3):651-658.   Published online September 30, 2018
DOI: https://doi.org/10.7469/JKSQM.2018.46.3.651
                  
659 The Effect of Service Employees’Emotional Intelligence on Service-Oriented OCB through Deep Acting
Yinyan Yang, Hee-Kyu Ahn, Ho-Chul Shin
J Korean Soc Qual Manag. 2018;46(3):659-676.   Published online September 30, 2018
DOI: https://doi.org/10.7469/JKSQM.2018.46.3.659
                  
677 Review and Suggestion of Characteristics and Quality Measurement Items of Artificial Intelligence Service
Chang Hwa Baek, Jae Ho Choe, Sung Uk Lim
J Korean Soc Qual Manag. 2018;46(3):677-694.   Published online September 30, 2018
DOI: https://doi.org/10.7469/JKSQM.2018.46.3.677
                  
Case Studies
695 The Customer Value Creation and Corporate Social Responsibility: Customer-oriented Management of ENEX
Yonghwi Noh, Jeongil Choi
J Korean Soc Qual Manag. 2018;46(3):695-706.   Published online September 30, 2018
DOI: https://doi.org/10.7469/JKSQM.2018.46.3.695
                  
707 Statistical analysis of Production Efficiency on the Strawberry Farms Using Smart Farming
Don-Woo Choi, Cheong-Ryong Lim
J Korean Soc Qual Manag. 2018;46(3):707-716.   Published online September 30, 2018
DOI: https://doi.org/10.7469/JKSQM.2018.46.3.707
                  
717 Customer Satisfaction Analysis of Smart Car Features Using the Kano Model : a Comparative Analysis of Similar Research Cases
Young Tai Kang, Kyu Suk Chung
J Korean Soc Qual Manag. 2018;46(3):717-738.   Published online September 30, 2018
DOI: https://doi.org/10.7469/JKSQM.2018.46.3.717
                  
739 A Study on NOx Emission Control Methods in the Cement Firing Process Using Data Mining Techniques
Chul Hong Park, Yong Soo Kim
J Korean Soc Qual Manag. 2018;46(3):739-752.   Published online September 30, 2018
DOI: https://doi.org/10.7469/JKSQM.2018.46.3.739
                  
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