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QUALITY POLICY
A Study on the Quality Culture Level Survey and Improvement Plan for the Defense Industry Companies
Purpose: This article aims 1) to identify key elements for building quality culture, 2) to design and analyze survey data from defense industry companies, and 3) to suggest directions for enhancing quality culture levels. Methods: Key elements and items for a quality culture ar...
GENERAL QUALITY RESEARCH
A Study on the Impact of Perceived Cosmetic Brand App on Continuous Usage Intention - Meditating Effect of Customer Satisfaction and Moderating Effect of Involvement -
Purpose: The purpose of this study is to analyze correlation of perceived cosmetics brand apps attributes and use intentions, mediating role of customer satisfaction, and relationship between customer satisfaction and continuous usage intention. Then provide basic data for devel...
GENERAL QUALITY RESEARCH
The Impact of Customization of TV Home Shopping Mobile Applications on Service Quality and Customer Loyalty
Purpose: We examine the impact of Customization of TV Home Shopping Mobile Applications on Service Quality and Customer Loyalty. Methods: We collect data by using survey and proposed relationships between latent variables using Structural Equations Modeling. Results: We find t...
Current Issue
Published online
47(2); June 30, 2019
Volume 47(1); March 2019
Volume 46(4); December 2018
Volume 46(3); September 2018
Volume 46(2); June 2018
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Quality Policy
217 A Study on the Quality Culture Level Survey and Improvement Plan for the Defense Industry Companies
Younghyun Kim, Jai-Hyun Byun
J Korean Soc Qual Manag. 2019;47(2):217-236.   Published online June 30, 2019
DOI: https://doi.org/10.7469/JKSQM.2019.47.2.217
                                    
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General Quality Researches
237 A Study on the Impact of Perceived Cosmetic Brand App on Continuous Usage Intention - Meditating Effect of Customer Satisfaction and Moderating Effect of Involvement -
Jia Zhao, Yeonggil Kim, Youn Sung Kim
J Korean Soc Qual Manag. 2019;47(2):237-254.   Published online June 30, 2019
DOI: https://doi.org/10.7469/JKSQM.2019.47.2.237
                                    
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255 The Impact of Customization of TV Home Shopping Mobile Applications on Service Quality and Customer Loyalty
Sang-Won Eum, Chul-Ok Ahn, Ho-Sun Rhim
J Korean Soc Qual Manag. 2019;47(2):255-269.   Published online June 30, 2019
DOI: https://doi.org/10.7469/JKSQM.2019.47.2.255
                                    
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271 Categorical Data Clustering Analysis Using Association-based Dissimilarity
Changki Lee, Uk Jung
J Korean Soc Qual Manag. 2019;47(2):271-281.   Published online June 30, 2019
DOI: https://doi.org/10.7469/JKSQM.2019.47.2.271
                                    
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283 A Study on Improvement of Ballistic Testing Method for Combat Helmet
Seung Hwan Gu, Kyung Min Kim, Jung Hwa Park, Seung Hwan Song
J Korean Soc Qual Manag. 2019;47(2):283-294.   Published online June 30, 2019
DOI: https://doi.org/10.7469/JKSQM.2019.47.2.283
                                    
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295 A Structural Analysis of the Factors Affecting Productivity Performance: Based on SME of Manufacturing Certified the PMS
Chang Soo Seo, Oak Hyeon An
J Korean Soc Qual Manag. 2019;47(2):295-314.   Published online June 30, 2019
DOI: https://doi.org/10.7469/JKSQM.2019.47.2.295
                                    
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315 A Study on the Standards Evaluation Method Using Standards Networks
Jae Jin Choi, Soon Suk Chung, Kwang Soo Kim
J Korean Soc Qual Manag. 2019;47(2):315-325.   Published online June 30, 2019
DOI: https://doi.org/10.7469/JKSQM.2019.47.2.315
                                    
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327 A Systematic Literature Review on Service Quality: Bibliomertics and Network Analysis
EuiBeom Jeong, Jinsoo Park
J Korean Soc Qual Manag. 2019;47(2):327-344.   Published online June 30, 2019
DOI: https://doi.org/10.7469/JKSQM.2019.47.2.327
                                    
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Case Studies
345 Validity Analysis of Korean Food for Launching Halal Market in Egypt Using the Kano-Timko Model with Conjoint Anlaysis
Young Seok Son, Byong Seo Lee, Kyung Soo Na
J Korean Soc Qual Manag. 2019;47(2):345-365.   Published online June 30, 2019
DOI: https://doi.org/10.7469/JKSQM.2019.47.2.345
                                    
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367 Why Do Laggards Resist the IT Adoption in Public Service?: A Case of Expressway Hi-Pass System
Hee-Soo Cho, Yung-Ho Suh, Sang-Chul Lee, Sae-Bom Lee
J Korean Soc Qual Manag. 2019;47(2):367-380.   Published online June 30, 2019
DOI: https://doi.org/10.7469/JKSQM.2019.47.2.367
                                    
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381 Improving the Yield of Semiconductor Manufacturing Processes using Clustering Analysis and Response Surface Method
Kwan Ju Koh, Na Yeon Kim, Yong Soo Kim
J Korean Soc Qual Manag. 2019;47(2):381-396.   Published online June 30, 2019
DOI: https://doi.org/10.7469/JKSQM.2019.47.2.381
                                    
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