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GENERAL QUALITY RESEARCH
The Effect of Extended Warranties on Economic Outcome in a Supply Chain
Purpose: In Part 1, the purpose of this study is to examine how a used product provider optimizes a company's profits by comparing an extended warranty to a used product only when selling a product and what it provides later. In addition, in Part 2, an empirical study can confir...
GENERAL QUALITY RESEARCH
A Study on the Effect of Public Library Service Scape on Customer Loyalty
Purpose: The purpose of this study is to empirically verify the structural relationship between public library service-scape, flow, user satisfaction, and customer loyalty for adults who use public libraries for academic purposes in a changing public library environment. To this...
GENERAL QUALITY RESEARCH
Analysis of Defence Service Quality using PCSI Index and an Empirical Comparative Analysis - Focusing on Small Businesses less than 100 Employees
Purpose: A main aims are to check the level of satisfaction of service quality and derive service quality factors in the field of defense quality assurance activities that need improvement. Furthermore, the paper presents a basic data for identifying future development direction...
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51(1); March 31, 2023
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A Study on the Relationship between Operational Method and Performance of Web Sites - Effect of CSR on Employees' Organizational Commitment and Productive behaviors - ( 15673 times )
Jong-Pil Park, Mi Park, Hyung-Wook Kim
J Korean Soc Qual Manag. 2015;43(1):67-83.   Published online March 31, 2015
DOI: https://doi.org/10.7469/JKSQM.2015.43.1.067
                              
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Some Relationships between Measurement Capability Indices of Type 1 Study, Gage R&R Study, and ISO 22514-7 ( 15203 times )
Seung-Hoon Lee, Keun Lim
J Korean Soc Qual Manag. 2016;44(1):77-94.   Published online March 31, 2016
DOI: https://doi.org/10.7469/JKSQM.2016.44.1.077
                              
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A Study on Reliability Program of the Armed Vehicles ( 14899 times )
Chang Hee Lee, Du Il Park, Kyung Roo Kim, Sang Boo Kim
J Korean Soc Qual Manag. 2015;43(3):221-238.   Published online September 30, 2015
DOI: https://doi.org/10.7469/JKSQM.2015.43.3.221
                                 Cited By 1
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Estimation of Reproduction Number for COVID-19 in Korea ( 14517 times )
Jaewoong Jeong, Hyuck Moo Kwon, Sung Hoon Hong, Min Koo Lee
J Korean Soc Qual Manag. 2020;48(3):493-510.   Published online September 25, 2020
DOI: https://doi.org/10.7469/JKSQM.2020.48.3.493
                                    
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Understanding and Reducing Performance Variation in New Product Development Using Paper Helicopter Experiment ( 14361 times )
Byung-Cheol Shin, Si-Ung Kim, Sun Min Jeong, Jai-Hyun Byun, Yong-Seog Nam
J Korean Soc Qual Manag. 2015;43(4):589-606.   Published online December 31, 2016
DOI: https://doi.org/10.7469/JKSQM.2015.43.4.589
                                 Cited By 1
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Service Development using Fuzzy QFD in the banking industry ( 13848 times )
Eun Jin Yu, Choonjong Kwak
J Korean Soc Qual Manag. 2015;43(1):103-123.   Published online March 31, 2015
DOI: https://doi.org/10.7469/JKSQM.2015.43.1.103
                                 Cited By 4
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A Study on Radiation Shielding Materials for Protective Garments using Monte Carlo Simulation ( 12927 times )
Manjae Bae, Hyungmin Lee
J Korean Soc Qual Manag. 2015;43(3):239-252.   Published online September 30, 2015
DOI: https://doi.org/10.7469/JKSQM.2015.43.3.239
                                 Cited By 2
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Literature Review on the Quality Innovation in KSQM for 50 Years ( 12827 times )
Chongman Kim, Uk Jung, Jun-Hyeok Seo, SungMin Bae
J Korean Soc Qual Manag. 2016;44(1):17-28.   Published online March 31, 2016
DOI: https://doi.org/10.7469/JKSQM.2016.44.1.017
                                 Cited By 1
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A Research on the Development of Quality Cost Management System for Power Industry ( 12262 times )
Myong Chang Lee, Bong Sun Hwang, Sang Jun Park, Min Gyu Kim, Dong Chun Kim, Wan Seon Shin
J Korean Soc Qual Manag. 2016;44(4):713-733.   Published online December 31, 2016
DOI: https://doi.org/10.7469/JKSQM.2016.44.4.713
                              
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A Case Study of Innovation Activities in a Company with Multiple Business Areas ( 12186 times )
Hye Ran Chong, Sung Hoon Hong, Min Koo Lee, Hyuck Moo Kwon
J Korean Soc Qual Manag. 2016;44(1):181-198.   Published online March 31, 2016
DOI: https://doi.org/10.7469/JKSQM.2016.44.1.181
                              
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