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Quality 4.0: Concept, Elements, Level Evaluation and Deployment Direction
Purpose: This article aims 1) to propose Quality 4.0 concept through surveying related literature, 2) to suggest key elements of Quality 4.0 by arranging the elements of Quality 4.0 that appeared in the literature, 3) to determine the levels of Quality 4.0, and 4) to suggest ide...
Determination of Control Limits of Conditional Variance Investigation: Application of Taguchi's Quality Loss Concept
Purpose: The main theme of this study is to determine the optimal control limit of conditional variance investigation by mathematical approach. According to the determination approach of control limit presented in this study, it is possible with only one parameter to calculate t...
Analyzing the Impact of Service Quality Factors on Trust, Customer Satisfaction, and Customer Loyalty of Major Telecommunication Companies in Korea
Purpose: The purpose of this study is to investigate the service quality factors in terms of customer trust, satisfaction and loyalty of the Korean telecommunication companies(SKT, KT, LG U+). Specifically, this study presents new business strategies of the each company, thereby...
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Published online
49(4); December 31, 2021
Volume 49(3); September 2021
Volume 49(2); June 2021
Volume 49(1); March 2021
Volume 48(4); December 2020
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Quality Policy
447 품질 4.0: 개념, 요소, 수준 평가와 전개 방향
서호진, 변재현, 김도현
J Korean Soc Qual Manag. 2021;49(4):447-466.   Published online December 28, 2021
DOI: https://doi.org/10.7469/JKSQM.2021.49.4.447
General Quality Researches
467 조건부 차이조사의 관리한계 결정: 다구찌 품질손실 개념의 응용
배후석, 임채관
J Korean Soc Qual Manag. 2021;49(4):467-482.   Published online December 28, 2021
DOI: https://doi.org/10.7469/JKSQM.2021.49.4.467
483 국내 이동통신 3사별 서비스 품질 요인이 신뢰, 고객만족도 및 고객충성도에 미치는 영향 분석
구현모, 김경주, 신완선, 송호준
J Korean Soc Qual Manag. 2021;49(4):483-503.   Published online December 28, 2021
DOI: https://doi.org/10.7469/JKSQM.2021.49.4.483
505 핀테크디지털샌드박스(D-테스트베드) 이용의도에 관한 연구
이문락, 이원부, 손영두
J Korean Soc Qual Manag. 2021;49(4):505-525.   Published online December 28, 2021
DOI: https://doi.org/10.7469/JKSQM.2021.49.4.505
527 반응표면분석을 이용한 PoN 블록체인 시스템 합의품질 개선
최진영, 김영창, 오진태, 김기영
J Korean Soc Qual Manag. 2021;49(4):527-537.   Published online December 28, 2021
DOI: https://doi.org/10.7469/JKSQM.2021.49.4.527
539 상관된 시계열 자료 모니터링을 위한 다변량 누적합 관리도
이규영, 이미림
J Korean Soc Qual Manag. 2021;49(4):539-550.   Published online December 28, 2021
DOI: https://doi.org/10.7469/JKSQM.2021.49.4.539
551 빅데이터 분석을 활용한 스마트팩토리 연구 동향 분석
이은지, 조철호
J Korean Soc Qual Manag. 2021;49(4):551-567.   Published online December 28, 2021
DOI: https://doi.org/10.7469/JKSQM.2021.49.4.551
569 Attention 기반 Encoder-Decoder 모델을 활용한 작물의 생산량 예측
강수람, 조경철, 나명환
J Korean Soc Qual Manag. 2021;49(4):569-579.   Published online December 28, 2021
DOI: https://doi.org/10.7469/JKSQM.2021.49.4.569
581 LSTM-VAE를 활용한 기계시설물 장치의 이상 탐지 시스템
서재홍, 박준성, 유준우, 박희준
J Korean Soc Qual Manag. 2021;49(4):581-594.   Published online December 28, 2021
DOI: https://doi.org/10.7469/JKSQM.2021.49.4.581
Case Studies
595 글로벌 화장품 브랜드의 소비자 만족도 분석: 텍스트마이닝 기반의 사용자 후기 분석을 중심으로
박재훈, 김예림, 강수빈
J Korean Soc Qual Manag. 2021;49(4):595-607.   Published online December 28, 2021
DOI: https://doi.org/10.7469/JKSQM.2021.49.4.595
609 디지털 전환 시대의 새로운 품질 차원 적용 사례연구
박민서, 배경미, 김연성
J Korean Soc Qual Manag. 2021;49(4):609-622.   Published online December 28, 2021
DOI: https://doi.org/10.7469/JKSQM.2021.49.4.609
623 공기업 윤리경영 사례 연구: 한국가스기술공사 사례를 중심으로
김동철, 김정원
J Korean Soc Qual Manag. 2021;49(4):623-640.   Published online December 28, 2021
DOI: https://doi.org/10.7469/JKSQM.2021.49.4.623
641 i-fashion을 향한 제조업과 서비스업의 융합: 한국사례중심으로
김준모, 임성욱
J Korean Soc Qual Manag. 2021;49(4):641-654.   Published online December 28, 2021
DOI: https://doi.org/10.7469/JKSQM.2021.49.4.641
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