| Home | E-Submission | Sitemap | Editorial Office |  
top_img
   
GENERAL QUALITY RESEARCH
The Effect of Extended Warranties on Economic Outcome in a Supply Chain
Purpose: In Part 1, the purpose of this study is to examine how a used product provider optimizes a company's profits by comparing an extended warranty to a used product only when selling a product and what it provides later. In addition, in Part 2, an empirical study can confir...
GENERAL QUALITY RESEARCH
A Study on the Effect of Public Library Service Scape on Customer Loyalty
Purpose: The purpose of this study is to empirically verify the structural relationship between public library service-scape, flow, user satisfaction, and customer loyalty for adults who use public libraries for academic purposes in a changing public library environment. To this...
GENERAL QUALITY RESEARCH
Analysis of Defence Service Quality using PCSI Index and an Empirical Comparative Analysis - Focusing on Small Businesses less than 100 Employees
Purpose: A main aims are to check the level of satisfaction of service quality and derive service quality factors in the field of defense quality assurance activities that need improvement. Furthermore, the paper presents a basic data for identifying future development direction...
Current Issue
Published online
51(1); March 31, 2023
Volume 50(4); December 2022
Volume 50(3); September 2022
Volume 50(2); June 2022
Volume 50(1); March 2022
RSS feed
   

Articles in E-pub version are posted online ahead of regular printed publication.

E-Submission
Email Alert
Author's Index
ksqm
GoogleScholar
ScienceCentral
Similarity Check
Crossref Cited-by Linking
CrossMark
Funder Registry
ORCID
COPE
Editorial Office
13F, 145, Gasan digital 1-ro, Geumcheon-gu, Seoul 08506, Korea
TEL: +82-2-2624-0357   FAX: +82-2-2624-0358   E-mail: ksqmeditor@ksqm.org
About |  Browse Articles |  Current Issue |  For Authors and Reviewers
Copyright © Korean Society for Quality Management.                 Developed in M2PI
Close layer
prev next