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QUALITY POLICY
A Study on the Implementation Plan for Public Service Quality Management Applying the ISO 18091 Framework
Purpose: The purpose of this study is to design a system for quality management and improvement of overall public services. Methods: Literature Review, Framework Design Method, Case Studies Analysis Results: Public Service Quality Management Principles, Definition of Public Se...
QUALITY POLICY
A Study on the Improvement of the Defense-related International Patent Classification using Patent Mining
Purpose: As most defense technologies are classified as confidential, the corresponding International Patent Classifications (IPCs) require special attention. Consequently, the list of defense-related IPCs has been managed by the government. This paper aims to evaluate the defen...
GENERAL QUALITY RESEARCH
Meaning and Policy of Changing R&D Process for the Digital Transformation(DX)
Purpose: The purpose of this study is to examine the characteristics and problems of existing research through various literature investigations on the existing R&D process. Implications are identified through the investigation of existing studies and the characteristics of the ...
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Published online
50(1); March 31, 2022
Volume 49(4); December 2021
Volume 49(3); September 2021
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Volume 49(1); March 2021
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