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An Empirical Study on Customer Subscription Intention and Satisfaction on Subscription-based Music Streaming Platform
Sang Hoon Lee, Seo Young Kim, Min Seo Park, Youn Sung Kim
J Korean Soc Qual Manag. 2022;50(3):593-615. Published online September 30, 2022 DOI: https://doi.org/10.7469/JKSQM.2022.50.3.593
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How to Apply the New Quality Dimensions to the New Business in the Digital Transformation Era?
Min Seo Park, Kyung Mi Bae, Youn Sung Kim
J Korean Soc Qual Manag. 2021;49(4):609-622. Published online December 28, 2021 DOI: https://doi.org/10.7469/JKSQM.2021.49.4.609
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ESG Management Practice Led by BYN Black Yak: The Resource Circulation System for Recycling Domestic Transparent PET Bottle
Tae Sun Kang, Youn Sung Kim, Dexter Jung
J Korean Soc Qual Manag. 2021;49(3):433-446. Published online September 29, 2021 DOI: https://doi.org/10.7469/JKSQM.2021.49.3.433
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A Study on the Improvement of Airline Educational Service Quality Factors using PCSI Index : Focusing on K-airline
MinKyo Kim, YounSung Kim, SungUk Lim
J Korean Soc Qual Manag. 2020;48(2):329-344. Published online June 26, 2020 DOI: https://doi.org/10.7469/JKSQM.2020.48.2.329
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A Study on the Effect of Service Recovery through Mediating Customer Forgiveness on Customer Behavior Intention of Online Shopping Mall - Based On the SOR Model
Jing Wang, Youn Sung Kim
J Korean Soc Qual Manag. 2019;47(3):615-630. Published online September 27, 2019 DOI: https://doi.org/10.7469/JKSQM.2019.47.3.615
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A Study on the Impact of Perceived Cosmetic Brand App on Continuous Usage Intention
- Meditating Effect of Customer Satisfaction and Moderating Effect of Involvement -
Jia Zhao, Yeonggil Kim, Youn Sung Kim
J Korean Soc Qual Manag. 2019;47(2):237-254. Published online June 30, 2019 DOI: https://doi.org/10.7469/JKSQM.2019.47.2.237
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A Study on Improving the Quality of Clothing Companies: Focusing on Kutesmart using Quality 4.0 Matrix
Jin Myeong Jang, Seung Ju Seo, Yuna Lee, Youn Sung Kim
J Korean Soc Qual Manag. 2019;47(1):199-211. Published online March 31, 2019 DOI: https://doi.org/10.7469/JKSQM.2019.47.1.199
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Development of Standard Method for Quality Innovation to Strengthen Global Competitiveness and Create Management Performance of Small and Medium-sized Manufacturing Firms
Jong Kab Park, Youn Sung Kim
J Korean Soc Qual Manag. 2018;46(4):843-862. Published online December 31, 2018 DOI: https://doi.org/10.7469/JKSQM.2018.46.4.843
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A Study on the Improvement of Spot Welding Quality of Wire Cu Alloy by Taguchi Method for Dynamic Characteristics
Ho-sam Suk, Yeun-sung Kim, Choon-burn Yoo
J Korean Soc Qual Manag. 2017;45(4):1003-1020. Published online December 31, 2017 DOI: https://doi.org/10.7469/JKSQM.2017.45.4.1003
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An Empirical Study on the Effect of International Standards Management System Integration on Business Performance - Focused on Quality, Environment and Health & safety management system-
Yeun Sung Kim, Ho Sam Suk, Do Kyong Sung
J Korean Soc Qual Manag. 2017;45(4):781-810. Published online December 31, 2017 DOI: https://doi.org/10.7469/JKSQM.2017.45.4.781
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A Study on Development of Multi-item Scale for Assessing Airline Cabin Service Quality
Yoonjin Kim, Youn Sung Kim
J Korean Soc Qual Manag. 2017;45(3):483-502. Published online September 30, 2017 DOI: https://doi.org/10.7469/JKSQM.2017.45.3.483
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Service Blueprinting Analysis(SBA) on B2B Courier Services – Focus on Company Y
Youn Sung Kim, Jin Myung Jang, Jungoo Kang, Kyung Mi Bae
J Korean Soc Qual Manag. 2017;45(1):129-138. Published online March 31, 2017 DOI: https://doi.org/10.7469/JKSQM.2017.45.1.129
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An exploratory research on moderate effect of cost leadership and quality leadership strategy to relationship between environmental management practices and performances
Jeong Soo Park, Youn Sung Kim, Byung Chan Chae
J Korean Soc Qual Manag. 2016;44(2):309-320. Published online June 30, 2016 DOI: https://doi.org/10.7469/JKSQM.2016.44.2.309
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Literature Review on the Service Quality in KSQM for 50 Years
Youn Sung Kim
J Korean Soc Qual Manag. 2016;44(2):265-276. Published online June 30, 2016 DOI: https://doi.org/10.7469/JKSQM.2016.44.2.265
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A Study on the Effects of the Port Service Quality on Customer Satisfaction and Performance in Incheon Port
SooMan Kim, HaeSup Choi, Youn Sung Kim, Hong Sung Yoo, Seuck-Cheun Yoo, Seo-Young Kim
J Korean Soc Qual Manag. 2012;40(4):543 DOI: https://doi.org/10.7469/JKSQM.2012.40.4.543
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The Evolution of Research on Quality: Papers Published in Journal of the Korean Society for Quality Management (2007-2011)
Don-Hee Lee, Youn-Sung Kim, Dong-Won Lee, Jung-Rae Cho
J Korean Soc Qual Manag. 2012;40(2):94 DOI: https://doi.org/10.7469/JKSQM.2012.40.2.094
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A Comparison of Quality Awards Program in the Major G-20 for Developing a Korean National Quality Award Model
Tai-Kyoo Kim, Youn-Sung Kim
J Korean Soc Qual Manag. 2011;39(2):337
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Analyzing the Service Blueprint for Aircraft Cabin Service
Ji-Min Lee, Youn-Sung Kim, Dong-Won Lee
J Korean Soc Qual Manag. 2010;38(4):593
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Measuring Service Quality of Management Consulting
Byung-Ho Park, Dong-Won Lee, Youn-Sung Kim
J Korean Soc Qual Manag. 2005;33(3):47
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A Study on the Comparison of CMM and ISO9001 for Software Process Improvement
, ,
J Korean Soc Qual Manag. 2003;31(1):76
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A Study for Building Service Quality Information System(SQIS)
,
J Korean Soc Qual Manag. 2001;29(2):17
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A Study on Measuring Service Quality in Automobile Service Industry
, ,
J Korean Soc Qual Manag. 2001;29(1):173
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