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Table of Contents | , 2009 Vol. 37 No.1
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In this issue:
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10
Analysis of Causal Relationship among Performance Factors of Quality Management in Korean Public Enterprises : Using Malcolm Baldrige Non-profit Criteria
Jae-Young Moon, Sang-Chul Lee, Dong-Ki Lee, Young-Ho Suh
J Korean Soc Qual Manag.
2009;37(1):10
20
A Empirical Study on Applying the BSC for Service Quality Development
Hyung-Wook Kim, Hyuck-Tae Kwon, Hyung-Seok Oh
J Korean Soc Qual Manag.
2009;37(1):20
29
Economic-Statistical Design of VSSI Cause-Selecting Charts Considering Two Assignable Causes
Min-Su Jung, Tae-Jin Lim
J Korean Soc Qual Manag.
2009;37(1):29
69
Performance Analysis for Supply Chain Quality Management
Tai-Kyoo Kim, One-Soon Hyun
J Korean Soc Qual Manag.
2009;37(1):69
80
A Study on the Measurement of Service Efficiency using DEA - Focused on the SQI of Five Domestic Banks in Korea -
Jin-Wang Kim, Han-Joo Yoo, Gwang-Suk Song
J Korean Soc Qual Manag.
2009;37(1):80
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