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Journal of Korean Society for Quality Management > Volume 25(4); 1997 > Article
Journal of Korean Society for Quality Management 1997;25(4): 27-.
품질기능전개의 확장에 관한 연구
성균관대학교 산업공학과
An Extension of Quality Function Deployment
Quality function deployment is an interdisciplinary team process of listening to customers to learn exactly what they want, and then using a logical system to determine how best to fulfill those needs with available resources. It is examined how to extend quality function deployment in this paper. The Pugh concept selection method, ACE(Attribute Categorization and Evaluation) Matrix, and an inventive problem solving method called TRIZ are discussed in relation with quality function deployment.
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