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Analysis of the COVID-19 Pandemic-Driven Effect Changes of Quality Factors on Customer Satisfaction in Korean Police Civil Affairs Service
Seon-Kwan Yeo, Jong-Hyuk Lee, Won-Jun Choi, Ki-Hun Kim
J Korean Soc Qual Manag. 2023;51(1):67-78.   Published online March 31, 2023
DOI: https://doi.org/10.7469/JKSQM.2023.51.1.67
                                    
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The Effect of Motor Manufacturer A’s Vehicle Quality Capability and Perceived Risk on the Customer Value and Loyalty
Tae-Young Kim, Hanjoo Yoo, Gwangsuk Song
J Korean Soc Qual Manag. 2020;48(1):125-147.   Published online March 30, 2020
DOI: https://doi.org/10.7469/JKSQM.2020.48.1.125
                                    
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An Empirical Study on How the Quality Attribute and the Perceived Quality Effect to the Customer Attitude for Agricultural Products and Food Industry
Hyun-Woo Choi, Sang-Bok Ree
J Korean Soc Qual Manag. 2010;38(1):108
            
A Study on Influence Factors for the Customer Satisfaction in the Automobile Insurance Market
Ihn-Shik Lee
J Korean Soc Qual Manag. 2008;36(3):66
            
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