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J Korean Soc Qual Manag
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Journal of Korean Society for Quality Management
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A Multiple-Item Scale for Measuring Service Quality - Primarily on the shipping service quality -
Jong-In Lee, Young-Mo Kim
J Korean Soc Qual Manag.
1994;22(3):16
A Note on the Small-Sample Calibration
Jong-In Lee, Young-Mo Kim
J Korean Soc Qual Manag.
1994;22(2):89
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