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Table of Contents | , 2000 Vol. 28 No.4
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In this issue:
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29
정보 시스템 통제 아키텍처를 이용한 정보자원 관리에 관한 실증적 연구
Jeong-Uk Kim
J Korean Soc Qual Manag.
2000;28(4):29
47
The empirical study on the effect of service recovery effort to service quality perception and customer satisfaction
Chang-Juck Suh, Yeong-Hoon Kwon
J Korean Soc Qual Manag.
2000;28(4):47
67
A Bayesian Burn-in Procedure Guaranteeing Outgoing Quality of a Product
Young-Il Kwon
J Korean Soc Qual Manag.
2000;28(4):67
99
An introductory research of application of Markov process to literary study
J Korean Soc Qual Manag.
2000;28(4):99
106
Analysis of Quality Management Practices in Steel Outfit Firms of Korean Shipbuilding Industry
Dong-Jun Park, Ho-Gyun Kim, Hyeon-Seok Jeong
J Korean Soc Qual Manag.
2000;28(4):106
119
A Study on the Determinants of Winning Products in Korea
Eun-Il Son, Young-Taek Park
J Korean Soc Qual Manag.
2000;28(4):119
140
A Comparative Study on the Characteristics of Malcolm baldrige National quality Award and Japanese Quality Award
Han-Joo Yoo
J Korean Soc Qual Manag.
2000;28(4):140
151
A Study on Customer Satisfaction of Sensibility for Automotive Interior Design Using Structural Equation Model
Young-Ho Chun, In-Giㄷ Baek, Jung-Tae Shin
J Korean Soc Qual Manag.
2000;28(4):151
194
Optimum Mean Value and Lower Limit under a Quadratic Loss Function
Sung-Hoon Hong, Sung-Il Choi, Hoon Lim, Jae-Suk Pan
J Korean Soc Qual Manag.
2000;28(4):194
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