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Journal of Korean Society for Quality Management 2000;28(4): 29-. |
정보 시스템 통제 아키텍처를 이용한 정보자원 관리에 관한 실증적 연구 |
김정욱 |
세종대학교 경영학과 |
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Jeong-Uk Kim |
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ABSTRACT |
Advent of the distributed computing has contributed to the rapid distribution of information technology throughout the organization. While powerful and user-friendly information technology are more available to end users, managing the distributed, heterogeneous IT environment has become a serious problem for corporate IT managers. Integrated Control Architecture (ICA) enables the monitoring and controlling of the dispersed information resources for effective enterprise-wide information resource management. This paper empirically examines the propositions that the level of information resource control is positively related to IS effectiveness measured in user satisfaction. Measures are developed and validated for the control of information resource object such as data, application, platform, and control of relationships among such objects. Results from a study of 130 organizations support that the organizations with high information resource control exhibit user satisfaction. |
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