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Journal of Korean Society for Quality Management > Volume 41(2); 2013 > Article
Journal of Korean Society for Quality Management 2013;41(2): 277-.
doi: https://doi.org/10.7469/JKSQM.2013.41.2.277
개인의 특성이 정보시스템 성공에 미치는 조절효과분석
이동진1, 이상철2, 서영호1
1경희대학교 경영대학
2그리스도대학교 경영학부
The Moderating Effect of Individual Factors on Information Systems(IS) Success Model
Dong-Jin Lee1, Sang-Chul Lee2, Yung-Ho Suh1
1School of Management, Kyung Hee University
2Dept. of Business Administration, Korea Christian University
This study aims to analyze the success factors of information systems and the moderating effect of individual factors in mandatory environment.
In order to test the model, a questionnaire survey is delivered from salespersons of an insurance company in Seoul, Korea. 200 questionnaires are finally analyzed. Structural Equation Modeling (SEM) is adopted to analyze the data and Smart PLS 2.0 is used for examining the moderator effect.
The extended model proposed in this paper adopted individual factors and examined their moderator effect among constructs. An empirical test is carried out accordingly in order to test the model proposed in this paper. The results reveal that individual factors (i.e. Computer Self-Efficacy, Anxiety, Personal Innovativeness in IT) have a significant moderating effect on individual performance in the environment of mandatory information system usage.
This paper extended the research field of information system success model to information systems in mandatory environment regarding differences of individual factors.
Key Words: IS Success Model;Individual Factors;Moderating Effects;Mandatory Environment;
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