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Journal of the Korean Society for Quality Management > Volume 39(3); 2011 > Article
Journal of the Korean Society for Quality Management 2011;39(3): 444-.
국방품질경영시스템이 기업성과에 미치는 영향에 관한 실증적 연구
노재용, 이상복
서경대학교 대학원 경영학과 6시그마
An Empirical Study on the Influence of Business Performance by the Defense Quality Management System
Jae-Yong Noh, Sang-Bok Ree
6 Sigma Major Dept. Business Administration, Graduate School, Seokyeong University
ABSTRACT
We study on the Influence of Business Performance by the Defense Quality Management System(DQMS). In this paper, we establish the 7 hypothesis which is as following that Motivation of DQMS certificate and CEO leadership of DQMS certificate will affect the DQMS, DQMS will affect on Quality performance and Customer performance, Quality performance will affect on Customer performance, each of Quality performance and Customer performance will affect Business Performance. By empirical study, we prove all hypothesis is accepted. We hope this result to improve performance and DQMS of corporate which try to take DQMS certificate.
Key Words: Quality Management System;Performance;Certificate;
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