The Analysis of the IT-Outsourcing Moderated by Partnership Types

Yeon, Keyong-Hwa

Journal of Korean Society for Quality Management > Volume 36(1); 2008 > Article

Journal of Korean Society for Quality Management 2008;36(1): 49-.

파트너십 관계유형에 따른 아웃소싱의 성과분석

연경화

청주대학교 경영학부

The Analysis of the IT-Outsourcing Moderated by Partnership Types

Keyong-Hwa Yeon

Division of Business Administration, Cheong-Ju University

ABSTRACT

The classical IT-Outsourcing studies have focused on the factors which a company decides for the IT-Outsourcing strategy. But the main concerns of recent researches are more about the Critical Success Factors determining the Success of the IT-Outsourcing service. Especially, the factors, which enhance the level of Success during and after the implementation of IT-Outsourcing services, are the main field of the recent researches. The study about the Partnership between Outsourcer and Outsourcee are also one of the most frequently researched themes. The result of these studies shows us that the "Reliability" and "Communication" are the main factors for the successful partnership. In this paper we try to find out how the IT-Outsourcing factors (independent variable) have influenced on the Success of IT-Outsourcing strategy (dependent variable) with 4 kinds of parameters. These moderate variables are the 4-types of Partnership by FORT, that is, "Support", "Reliance", "Alignment" and "Alliance".

Key Words: IT-Outsourcing;IT-Outsourcing Partnership;4-type Partnership;FORT;