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Journal of Korean Society for Quality Management > Volume 30(2); 2002 > Article
Journal of Korean Society for Quality Management 2002;30(2): 1-.
QFD를 이용한 품질경영 시스템의 개발모듈에 대한 이행도 평가모형
류문찬1, 우성권2
1고려대학교 경상대학
2(주)텔리안
Constructing a Performance Evaluation Model of an R&D Module in Quality Management System Using QFD
ABSTRACT
A performance evaluation model of an R&D module in the quality management system for M Company Is constructed using QFD. The company produces telecommunication devices and employs the performance evaluation model based on ISO 9000 family. However, the model has some problems, one of them is that all check items are regarded as equally important Customer requirements are gathered from internal customers and QFD is utilized to obtain weights for each check item.
Key Words: QFD;Quality management system;Performance evaluation;
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