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Journal of the Korean Society for Quality Management > Volume 27(4); 1999 > Article
Journal of the Korean Society for Quality Management 1999;27(4): 229-.
경영성과 척도로서의 시그마 수준과 문제점
권혁무1, 김상부2, 홍성훈3, 이민구4
1부경대학교 산업시스템 · 안전공학부
2창원대학교 산업공학과
3전북대학교 산업공학과
4서원대학교 경영학과
Sigma Level as a Performance Metric and Some Drawbacks
ABSTRACT
Drawbacks of using sigma level as a performance metric is reviewed. The concept of sigma level is introduced and methods of calculating sigma levels for various cases are illustrated with examples. Drawbacks of using sigma level as performance metric are also discussed with some suggestions for overcoming them.
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