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Journal of the Korean Society for Quality Management > Volume 27(1); 1999 > Article
Journal of the Korean Society for Quality Management 1999;27(1): 223-.
6시그마 경영혁신전략
홍성훈1, 김상부2, 권혁무3, 이민구4
1전북대학교 산업공학과
2창원대학교 산업공학과
3부경대학교 산업시스템 안전공학부
4서원대학교 경영학과
Six Sigma Business Breakthrough Strategy
The concept of six sigma was introduced at and popularized by Motorola in its quest to reduce defects of manufactured electronics products. When used as a metric, six sigma technically means having no more than 3.4 defects per million opportunities in any process, product, or service. More important than the technical definition is the concept of six sigma as a disciplined, quantitative approach for improvement of defined metrics in manufacturing, service, or financial processes. This approach derives the overall process of selecting the right projects based on their potential to improve performance metrics and selecting and training the right people to get the business results.
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