A Study on the Customer Satisfaction for Smart Audio's Concept Features through the Kano Model
HoonChul Shin, Jonghak Kim, Young-Taek Park
J Korean Soc Qual Manag. 2016;44(4):951-963.   Published online 2016 Dec 31     DOI: https://doi.org/10.7469/JKSQM.2016.44.4.951
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