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The Analysis of Efficiency and Productivity of the Quality of Global Automobile Brands from the Customer's Perspective: Luxury vs. Mainstream Brand
Hyun Jung Kim, Changhee Kim, Kangwha Choi
J Korean Soc Qual Manag. 2016;44(4):771-784.   Published online December 31, 2016
DOI: https://doi.org/10.7469/JKSQM.2016.44.4.771
                              
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TQM Factors and Their Impact on Service Recovery and Service Performance - In restaurant settings -
Jong Bae Suk, Soong Hwan Chung, Kanghwa Choi
J Korean Soc Qual Manag. 2013;41(1):95
DOI: https://doi.org/10.7469/JKSQM.2013.41.1.095
               Cited By 2
Optimal 3G Telecommunication Service Switching Time Considering Telecommunication Quality of Service
Jong-Ryong Lee, kang-Hwa Choi, Soo-Wook Kim
J Korean Soc Qual Manag. 2008;36(3):76
            
A Dynamic Resource Allocation on Service Quality of Internet Shopping-mall
Soo-Il Kwak, Kang-Hwa Choi, Soo-Wook Kim
J Korean Soc Qual Manag. 2005;33(4):21
            
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