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The Impact of Customization of TV Home Shopping Mobile Applications on Service Quality and Customer Loyalty
Sang-Won Eum, Chul-Ok Ahn, Ho-Sun Rhim
J Korean Soc Qual Manag. 2019;47(2):255-269.   Published online June 30, 2019
DOI: https://doi.org/10.7469/JKSQM.2019.47.2.255
                                    
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