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Effects of FSSC 22000 Food Safety Management System Characteristics on Business Performance: Mediating Effects of Organizational Capabilities
Wonjoo Gong, Hanjoo Yoo
J Korean Soc Qual Manag. 2023;51(2):263-282. Published online June 30, 2023 DOI: https://doi.org/10.7469/JKSQM.2023.51.2.263
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A Study on the Impact of Continuous Improvement Activities of Defense SMEs on the SCQM and Business Performance
Sukgu Choi, Taewha Lee, Hanjoo Yoo, Gwangsuk Song
J Korean Soc Qual Manag. 2020;48(1):149-169. Published online March 30, 2020 DOI: https://doi.org/10.7469/JKSQM.2020.48.1.149
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The Effect of Motor Manufacturer A’s Vehicle Quality Capability and Perceived Risk on the Customer Value and Loyalty
Tae-Young Kim, Hanjoo Yoo, Gwangsuk Song
J Korean Soc Qual Manag. 2020;48(1):125-147. Published online March 30, 2020 DOI: https://doi.org/10.7469/JKSQM.2020.48.1.125
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A Study on the Development & Evaluation of Defense Quality Maturity Index
Younggkwon Jeong, Hyunki Cho, Hanjoo Yoo
J Korean Soc Qual Manag. 2019;47(3):479-496. Published online September 27, 2019 DOI: https://doi.org/10.7469/JKSQM.2019.47.3.479
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An Efficiency Analysis of Supply Chain Quality Management Using the Multi-stage DEA Model: Focused on the Domestic Defense Industry Companies
Gyeryong Jeon, Hanjoo Yoo
J Korean Soc Qual Manag. 2019;47(1):163-186. Published online March 31, 2019 DOI: https://doi.org/10.7469/JKSQM.2019.47.1.163
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A Study on the shift to the reliability-based defense quality policy
Younggkwon Jeong, Hanjoo Yoo, Gwangsuk Song
J Korean Soc Qual Manag. 2018;46(2):193-210. Published online June 30, 2018 DOI: https://doi.org/10.7469/JKSQM.2018.46.2.193
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The Effect of SCQM Activities on the Business Performance of the Defense SMEs -Focused on the Moderating Effects of the Performance Sharing -
Sukgu Choi, Gwangsuk Song, Hanjoo Yoo
J Korean Soc Qual Manag. 2017;45(4):867-888. Published online December 31, 2017 DOI: https://doi.org/10.7469/JKSQM.2017.45.4.867
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The Effect of Weather Information System’Quality Factor on User Satisfaction and Business Performance
Gwangsuk Song, Gyuwhan Kim, Hanjoo Yoo
J Korean Soc Qual Manag. 2017;45(1):93-116. Published online March 31, 2017 DOI: https://doi.org/10.7469/JKSQM.2017.45.1.093
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The Effects of Customer Experience at the Banks on Customer loyalty
Gilgu Jeon, Hanjoo Yoo
J Korean Soc Qual Manag. 2016;44(2):357-372. Published online June 30, 2016 DOI: https://doi.org/10.7469/JKSQM.2016.44.2.357
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Research on Developing a Model for Defense Supply Chain Quality Management
Hyeunggeun Kim, Si-Il Sung, HanJoo You, Uk Jung, JongWoo Park, DongHyuk Jo
J Korean Soc Qual Manag. 2016;44(2):297-308. Published online June 30, 2016 DOI: https://doi.org/10.7469/JKSQM.2016.44.2.297
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A Study on the Meaning of Modern Quality Management from the Etymological Perspective of the word PumJil (品質)
Jin-Young SIRH, Si-Hun Sung, Han-Joo Yoo, Oh-Hyun Song
J Korean Soc Qual Manag. 2016;44(1):61-76. Published online March 31, 2016 DOI: https://doi.org/10.7469/JKSQM.2016.44.1.061
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A Study on the Efficiency Analysis of R&D General Management Cost for Domestic R&D Agency Institutes
Gwangsuk Song, Hanjoo Yoo, Kyung-won Kim, Hyun-Duk Jang
J Korean Soc Qual Manag. 2015;43(1):85-101. Published online March 31, 2015 DOI: https://doi.org/10.7469/JKSQM.2015.43.1.085
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The Effects of Service Quality and Costs of Power Plant Maintenance Services on Customer Value and Customer Satisfaction
Jin-Ho Lee, Jong-Hoon Kim, Han-Joo Yoo
J Korean Soc Qual Manag. 2012;40(1):73 DOI: https://doi.org/10.7469/JKSQM.2012.40.1.073
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A Study on the Service Quality Assessment Utilizing 6 Sigma - Focused on Domestic Banks -
Jong-Hoon Kim, Gwang-Suk Song, Han-Joo Yoo
J Korean Soc Qual Manag. 2011;39(4):527
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A Study on the Evaluation of Efficiency in the Korean Small and Medium sized Construction Firms
Hyuk Kim, Han-Joo Yoo, Gwang-Suk Song
J Korean Soc Qual Manag. 2010;38(3):463
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A Comparative Study on Productivity of the Single PPM Quality Certification Company by using the Bootstrapped Malmquist Productivity Indices
Gwang-Suk Song, Han-Joo Yoo
J Korean Soc Qual Manag. 2010;38(2):261
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A Study on the Measurement of Service Efficiency using DEA - Focused on the SQI of Five Domestic Banks in Korea -
Jin-Wang Kim, Han-Joo Yoo, Gwang-Suk Song
J Korean Soc Qual Manag. 2009;37(1):80
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A Comparative Study on the Service Efficiency Index(SEI) and Service Quality Consistency Index(SQCI) using the SQI
Gwang-Suk Song, Han-Joo Yoo
J Korean Soc Qual Manag. 2008;36(4):102
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A Comparative Study on the Efficiency of Service Quality Management System : Focused on the SQI of City and Provincial Office
Han-Joo Yoo, Gwang-Suk Song
J Korean Soc Qual Manag. 2007;35(3):21
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A Study on Evaluation of Service Quality in the Retail Industry using the 6 sigma
Han-Joo Yoo, Gwang-Suk Song
J Korean Soc Qual Manag. 2006;34(4):110
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A Study on the Classification of KTX Customers by the Kano Model and Customer Satisfaction and Switching Barriers : Comparing with the Airline and Express Bus Customers
Han-Joo Yoo, Gwang-Suk Song
J Korean Soc Qual Manag. 2005;33(3):71
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A Study on the Efficiency of Total Quality Management Activities in Service Sector
Yoo Hanjoo
J Korean Soc Qual Manag. 2004;32(4):92
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A Study on Improving the Competitiveness of the Small & Medium-sized Company by TQM Survey
Lee Jae-Kwan, Yoo Hanjoo
J Korean Soc Qual Manag. 2004;32(3):94
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A Study on the Service Quality Level and Switching Barriers in the Retail Industry -Comparing Department Store with Discount Store-
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J Korean Soc Qual Manag. 2004;32(2):109
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A Case Study on the Assessment Method for Quality Circle as Knowledge Activity
,
J Korean Soc Qual Manag. 2003;31(4):117
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A Comparative Study on Total Quality Management Education between Manufacturing and Service Companies in Korea
J Korean Soc Qual Manag. 2003;31(4):55
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A Comparative Study on Service Quality in the Korean Insurance Industry using SERVPERF
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J Korean Soc Qual Manag. 2003;31(1):42
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A Study on Factors Influencing Internet Service Satisfaction in the High-Speed Information and Communication Network
, ,
J Korean Soc Qual Manag. 2002;30(3):168
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An Application of Two-Dimensional Concept of Quality for Improving the Service Quality at Small & Medium-sized Foreign Language Institute
J Korean Soc Qual Manag. 2001;29(4):170
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A Study on the Impact of Service Quality on the Customer Satisfaction in the Business-to-Consumer(B2C) E-Commerce
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J Korean Soc Qual Manag. 2001;29(4):116
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