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A Study on Improving the Quality of Clothing Companies: Focusing on Kutesmart using Quality 4.0 Matrix
Jin Myeong Jang, Seung Ju Seo, Yuna Lee, Youn Sung Kim
J Korean Soc Qual Manag. 2019;47(1):199-211.   Published online March 31, 2019
DOI: https://doi.org/10.7469/JKSQM.2019.47.1.199
                                    
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Development of Standard Method for Quality Innovation to Strengthen Global Competitiveness and Create Management Performance of Small and Medium-sized Manufacturing Firms
Jong Kab Park, Youn Sung Kim
J Korean Soc Qual Manag. 2018;46(4):843-862.   Published online December 31, 2018
DOI: https://doi.org/10.7469/JKSQM.2018.46.4.843
                                    
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A Study on Development of Multi-item Scale for Assessing Airline Cabin Service Quality
Yoonjin Kim, Youn Sung Kim
J Korean Soc Qual Manag. 2017;45(3):483-502.   Published online September 30, 2017
DOI: https://doi.org/10.7469/JKSQM.2017.45.3.483
                                    
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Service Blueprinting Analysis(SBA) on B2B Courier Services – Focus on Company Y
Youn Sung Kim, Jin Myung Jang, Jungoo Kang, Kyung Mi Bae
J Korean Soc Qual Manag. 2017;45(1):129-138.   Published online March 31, 2017
DOI: https://doi.org/10.7469/JKSQM.2017.45.1.129
                                    
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An exploratory research on moderate effect of cost leadership and quality leadership strategy to relationship between environmental management practices and performances
Jeong Soo Park, Youn Sung Kim, Byung Chan Chae
J Korean Soc Qual Manag. 2016;44(2):309-320.   Published online June 30, 2016
DOI: https://doi.org/10.7469/JKSQM.2016.44.2.309
                              
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Literature Review on the Service Quality in KSQM for 50 Years
Youn Sung Kim
J Korean Soc Qual Manag. 2016;44(2):265-276.   Published online June 30, 2016
DOI: https://doi.org/10.7469/JKSQM.2016.44.2.265
                                 Cited By 1
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A Study on the Effects of the Port Service Quality on Customer Satisfaction and Performance in Incheon Port
SooMan Kim, HaeSup Choi, Youn Sung Kim, Hong Sung Yoo, Seuck-Cheun Yoo, Seo-Young Kim
J Korean Soc Qual Manag. 2012;40(4):543
DOI: https://doi.org/10.7469/JKSQM.2012.40.4.543
               Cited By 2
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