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J Korean Soc Qual Manag
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Journal of Korean Society for Quality Management
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An Empirical Study on Customer Subscription Intention and Satisfaction on Subscription-based Music Streaming Platform
Sang Hoon Lee, Seo Young Kim, Min Seo Park, Youn Sung Kim
J Korean Soc Qual Manag.
2022;50(3):593-615. Published online September 30, 2022
DOI:
https://doi.org/10.7469/JKSQM.2022.50.3.593
How to Apply the New Quality Dimensions to the New Business in the Digital Transformation Era?
Min Seo Park, Kyung Mi Bae, Youn Sung Kim
J Korean Soc Qual Manag.
2021;49(4):609-622. Published online December 28, 2021
DOI:
https://doi.org/10.7469/JKSQM.2021.49.4.609
ESG Management Practice Led by BYN Black Yak: The Resource Circulation System for Recycling Domestic Transparent PET Bottle
Tae Sun Kang, Youn Sung Kim, Dexter Jung
J Korean Soc Qual Manag.
2021;49(3):433-446. Published online September 29, 2021
DOI:
https://doi.org/10.7469/JKSQM.2021.49.3.433
The Effect of Service Quality of Economy Hotels Through Mediating Customer Satisfaction on Re-visit Intention - Focused on Home Inn in China
Jing Wang, Youn Sung Kim
J Korean Soc Qual Manag.
2019;47(4):875-894. Published online December 27, 2019
DOI:
https://doi.org/10.7469/JKSQM.2019.47.4.875
A Study on the Effect of Service Recovery through Mediating Customer Forgiveness on Customer Behavior Intention of Online Shopping Mall - Based On the SOR Model
Jing Wang, Youn Sung Kim
J Korean Soc Qual Manag.
2019;47(3):615-630. Published online September 27, 2019
DOI:
https://doi.org/10.7469/JKSQM.2019.47.3.615
A Study on the Impact of Perceived Cosmetic Brand App on Continuous Usage Intention - Meditating Effect of Customer Satisfaction and Moderating Effect of Involvement -
Jia Zhao, Yeonggil Kim, Youn Sung Kim
J Korean Soc Qual Manag.
2019;47(2):237-254. Published online June 30, 2019
DOI:
https://doi.org/10.7469/JKSQM.2019.47.2.237
A Study on Improving the Quality of Clothing Companies: Focusing on Kutesmart using Quality 4.0 Matrix
Jin Myeong Jang, Seung Ju Seo, Yuna Lee, Youn Sung Kim
J Korean Soc Qual Manag.
2019;47(1):199-211. Published online March 31, 2019
DOI:
https://doi.org/10.7469/JKSQM.2019.47.1.199
Development of Standard Method for Quality Innovation to Strengthen Global Competitiveness and Create Management Performance of Small and Medium-sized Manufacturing Firms
Jong Kab Park, Youn Sung Kim
J Korean Soc Qual Manag.
2018;46(4):843-862. Published online December 31, 2018
DOI:
https://doi.org/10.7469/JKSQM.2018.46.4.843
A Study on Development of Multi-item Scale for Assessing Airline Cabin Service Quality
Yoonjin Kim, Youn Sung Kim
J Korean Soc Qual Manag.
2017;45(3):483-502. Published online September 30, 2017
DOI:
https://doi.org/10.7469/JKSQM.2017.45.3.483
Service Blueprinting Analysis(SBA) on B2B Courier Services – Focus on Company Y
Youn Sung Kim, Jin Myung Jang, Jungoo Kang, Kyung Mi Bae
J Korean Soc Qual Manag.
2017;45(1):129-138. Published online March 31, 2017
DOI:
https://doi.org/10.7469/JKSQM.2017.45.1.129
An exploratory research on moderate effect of cost leadership and quality leadership strategy to relationship between environmental management practices and performances
Jeong Soo Park, Youn Sung Kim, Byung Chan Chae
J Korean Soc Qual Manag.
2016;44(2):309-320. Published online June 30, 2016
DOI:
https://doi.org/10.7469/JKSQM.2016.44.2.309
Literature Review on the Service Quality in KSQM for 50 Years
Youn Sung Kim
J Korean Soc Qual Manag.
2016;44(2):265-276. Published online June 30, 2016
DOI:
https://doi.org/10.7469/JKSQM.2016.44.2.265
Cited By 1
A Study on the Effects of the Port Service Quality on Customer Satisfaction and Performance in Incheon Port
SooMan Kim, HaeSup Choi, Youn Sung Kim, Hong Sung Yoo, Seuck-Cheun Yoo, Seo-Young Kim
J Korean Soc Qual Manag.
2012;40(4):543
DOI:
https://doi.org/10.7469/JKSQM.2012.40.4.543
Cited By 2
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