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A Study on the Impact of Customer Relationship Management Strategy on Relationship Quality and Customer Loyalty: Focused on for Parents Who Use Infant and Toddler Education Institutions
Eun Joung Kim, Hyo Jung Yoon, Jong Woo Park
J Korean Soc Qual Manag. 2024;52(2):303-322.   Published online June 30, 2024
DOI: https://doi.org/10.7469/JKSQM.2024.52.2.303
                                    
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Investigating the Influence of NFT ART Characteristics on Consumer Perceived Value: Insights from Purchasing Experience
Young Soon Jeong, Ji Eun Jeong, Chae Hyun Lee, Jong Woo Park
J Korean Soc Qual Manag. 2024;52(2):255-274.   Published online June 30, 2024
DOI: https://doi.org/10.7469/JKSQM.2024.52.2.255
                                    
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A Study on the Effect of Educational Service Quality and Communication on Customer Loyalty through Customer Satisfaction and Customer Trust
Eun Joung KIM, Jeong Ok HA, Jong Woo PARK
J Korean Soc Qual Manag. 2024;52(1):57-75.   Published online March 31, 2024
DOI: https://doi.org/10.7469/JKSQM.2024.52.1.57
                                    
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A Study of the Effects of an Apartment Community's Servicescape on Resident Satisfaction and Quality of Life: A Focus on New Hope Town
Youn Hee Hwang, Jong Woo Park
J Korean Soc Qual Manag. 2023;51(3):329-346.   Published online September 30, 2023
DOI: https://doi.org/10.7469/JKSQM.2023.51.3.329
                                    
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A Study on the Effects of Educational Service Quality of Lifelong Education Institutions on Job Preparation Behavior of Adult Learners
Min Jae Gil, Jong Woo Park
J Korean Soc Qual Manag. 2023;51(1):79-96.   Published online March 31, 2023
DOI: https://doi.org/10.7469/JKSQM.2023.51.1.79
                                    
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A Study on the Effect of Relationship Benefits on Customer Value, Customer Satisfaction and Loyalty - For Parents Using Early Childhood Education Institutions
Eun Joung Kim, Jong Woo Park
J Korean Soc Qual Manag. 2022;50(2):235-250.   Published online June 30, 2022
DOI: https://doi.org/10.7469/JKSQM.2022.50.2.235
                                    
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A Study on the Effect of Supervisor's Coaching Leadership on Positive Psychological Capital and Organizational Commitment of Organizational Members
Mi Jeong Kim, Jong Woo Park
J Korean Soc Qual Manag. 2022;50(1):91-104.   Published online March 28, 2022
DOI: https://doi.org/10.7469/JKSQM.2022.50.1.91
                                    
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The Quality Improvement of Medical Tourism Education Service Applying Kano Model
Ha Rim Byun, Jong Woo Park
J Korean Soc Qual Manag. 2020;48(2):309-328.   Published online June 26, 2020
DOI: https://doi.org/10.7469/JKSQM.2020.48.2.309
                                    
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