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A Comparative Study of The Malcolm Baldrige Award Recipients in Healthcare Institutions: 2007-2016
DonHee Lee
J Korean Soc Qual Manag. 2018;46(4):983-1000.   Published online December 31, 2018
DOI: https://doi.org/10.7469/JKSQM.2018.46.4.983
                                    
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Patient Experience and the Hawthorne Effect on Healthcare Service Process Innovation
DonHee Lee
J Korean Soc Qual Manag. 2018;46(3):593-606.   Published online September 30, 2018
DOI: https://doi.org/10.7469/JKSQM.2018.46.3.593
                                    
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The effects of Educational Service Quality and Participation Intention on Educational Performance through a Case of Action Learning
DonHee Lee
J Korean Soc Qual Manag. 2017;45(4):847-866.   Published online December 31, 2017
DOI: https://doi.org/10.7469/JKSQM.2017.45.4.847
                                    
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