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J Korean Soc Qual Manag
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Journal of Korean Society for Quality Management
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A Study on the Effect of Educational Service Quality and Communication on Customer Loyalty through Customer Satisfaction and Customer
Trust
Eun Joung KIM, Jeong Ok HA, Jong Woo PARK
J Korean Soc Qual Manag.
2024;52(1):57-75. Published online March 31, 2024
DOI:
https://doi.org/10.7469/JKSQM.2024.52.1.57
Analyzing the Impact of Service Quality Factors on
Trust
, Customer Satisfaction, and Customer Loyalty of Major Telecommunication Companies in Korea
Hyun Mo Koo, Gyeong Ju Kim, Wan Seon Shin, Ho Jun Song
J Korean Soc Qual Manag.
2021;49(4):483-503. Published online December 28, 2021
DOI:
https://doi.org/10.7469/JKSQM.2021.49.4.483
The Determinants of Acceptability in Renewable Energy
Seong Shik Ahn, Dong Hyuk Jo, Hyeok Chae Kwon
J Korean Soc Qual Manag.
2020;48(1):107-123. Published online March 30, 2020
DOI:
https://doi.org/10.7469/JKSQM.2020.48.1.107
The Effect of Small Firm CEOs’Transformational Leadership on Employees’Innovative Behavior
Yong-Mook Kim, Ho-Chul Shin
J Korean Soc Qual Manag.
2019;47(1):59-74. Published online March 31, 2019
DOI:
https://doi.org/10.7469/JKSQM.2019.47.1.59
The influence of the IoT based healthcare user’s experience value on the usage and continuous use intention -Focused on Xiaomi Mi band user in china-
Meng Shang, Yong Ho Shin, Chul Woo Lee
J Korean Soc Qual Manag.
2016;44(3):689-706. Published online September 30, 2016
DOI:
https://doi.org/10.7469/JKSQM.2016.44.3.689
Cited By 2
The Effect of Hospital Web Service Quality on Initial
Trust
and Off-line Visit Intention: Focusing on Medium and Small Size Hospital
Sang-Han Kim, Chul-Ho Cho
J Korean Soc Qual Manag.
2014;42(3):445
Image Improvement and
Trust
Building of Traditional Medical Service Considered Emotional Attachment
Chul-Ho Cho
J Korean Soc Qual Manag.
2013;41(2):261
DOI:
https://doi.org/10.7469/JKSQM.2013.41.2.261
Mediating Effect of
Trust
in Supervisor on the Relationships Between Self-Leadership and Service Quality
Eun-Il Son, Jung-Su Song, Hyung-Il Koh
J Korean Soc Qual Manag.
2011;39(2):281
Analyzing the Causal Relationship between Qualities, Satisfaction, and
Trust
in Public Services: an Intermediary Customer Perspective
June-Young Rha
J Korean Soc Qual Manag.
2010;38(3):378
The Effect of Components of Interactivity on Satisfaction,
Trust
, Commitment and Loyalty in Online Community
Yong-Gil Choi, Dong-Choon Choi, Sung-Su Lee
J Korean Soc Qual Manag.
2007;35(4):123
The Effects of
Trust
on Customer Satisfaction and Re-use Intention in P2P File Sharing
Chul-Ho Cho, Byung-Suh Kang
J Korean Soc Qual Manag.
2006;34(2):33
The Impact of Customer Partnership on CRM Success and New CRM Success: The Role of Relational Systems and
Trust
, ,
J Korean Soc Qual Manag.
2004;32(1):21
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