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A Study on the Effect of Relationship Benefits on Customer Value, Customer Satisfaction and Loyalty - For Parents Using Early Childhood Education Institutions
Eun Joung Kim, Jong Woo Park
J Korean Soc Qual Manag. 2022;50(2):235-250.   Published online June 30, 2022
DOI: https://doi.org/10.7469/JKSQM.2022.50.2.235
                                    
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A Study on the Factors Affecting the Continuous Intention to Use Digital Content Over-the-Top Service
Sunju An, Jay Seo, Jeongil Choi
J Korean Soc Qual Manag. 2022;50(1):105-124.   Published online March 28, 2022
DOI: https://doi.org/10.7469/JKSQM.2022.50.1.105
                                    
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The Compensation Gap between Top Management Team(TMT) and Employee, and Firm Performance : Moderating Role of Promotion Probability and Opportunity, and Satisfaction with TMT
Suk Bong Choi
J Korean Soc Qual Manag. 2021;49(3):313-326.   Published online September 29, 2021
DOI: https://doi.org/10.7469/JKSQM.2021.49.3.313
                                    
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The Effect of Virtual Reality Content Production Types on Customer Satisfaction
Dongseon Lee, Daehyun Lim, Kyonghwan Kim, Jeongil Choi
J Korean Soc Qual Manag. 2020;48(3):433-451.   Published online September 25, 2020
DOI: https://doi.org/10.7469/JKSQM.2020.48.3.433
                                    
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Development of Auditory Evaluation Scale in Automobile Engine Sound
Wonjoon Kim
J Korean Soc Qual Manag. 2020;48(3):409-420.   Published online September 25, 2020
DOI: https://doi.org/10.7469/JKSQM.2020.48.3.409
                                    
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A Study on the Improvement of Airline Educational Service Quality Factors using PCSI Index : Focusing on K-airline
MinKyo Kim, YounSung Kim, SungUk Lim
J Korean Soc Qual Manag. 2020;48(2):329-344.   Published online June 26, 2020
DOI: https://doi.org/10.7469/JKSQM.2020.48.2.329
                                    
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A Study on Improvement of Organizational Culture of the Members of Manufacturing and Service industry Quality Control : Focused on Mediation Effect of Job Satisfaction
Chul Woo Lee, Yong Ho Shin, Meng Shang, Young Shin Ryu
J Korean Soc Qual Manag. 2020;48(1):29-50.   Published online March 30, 2020
DOI: https://doi.org/10.7469/JKSQM.2020.48.1.29
                                    
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The Effect of Service Quality of Economy Hotels Through Mediating Customer Satisfaction on Re-visit Intention - Focused on Home Inn in China
Jing Wang, Youn Sung Kim
J Korean Soc Qual Manag. 2019;47(4):875-894.   Published online December 27, 2019
DOI: https://doi.org/10.7469/JKSQM.2019.47.4.875
                                    
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The Influence of Organizational Culture, Personal Characteristics, Workaholics, Work-Family Conflict on Life Satisfaction : Focused on the Flight Attendants on the Airline
Jung-A Lee
J Korean Soc Qual Manag. 2019;47(4):861-873.   Published online December 27, 2019
DOI: https://doi.org/10.7469/JKSQM.2019.47.4.861
                                    
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The Importance-Satisfaction Analysis of Service Quality in University
Myung Kyum Kim, Jongwoo Park
J Korean Soc Qual Manag. 2019;47(4):807-822.   Published online December 27, 2019
DOI: https://doi.org/10.7469/JKSQM.2019.47.4.807
                                    
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Validity Analysis of Korean Food for Launching Halal Market in Egypt Using the Kano-Timko Model with Conjoint Anlaysis
Young Seok Son, Byong Seo Lee, Kyung Soo Na
J Korean Soc Qual Manag. 2019;47(2):345-365.   Published online June 30, 2019
DOI: https://doi.org/10.7469/JKSQM.2019.47.2.345
                                    
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A Study on the Impact of Perceived Cosmetic Brand App on Continuous Usage Intention - Meditating Effect of Customer Satisfaction and Moderating Effect of Involvement -
Jia Zhao, Yeonggil Kim, Youn Sung Kim
J Korean Soc Qual Manag. 2019;47(2):237-254.   Published online June 30, 2019
DOI: https://doi.org/10.7469/JKSQM.2019.47.2.237
                                    
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The Effect of SNS Prosumer Activity Characteristics and Relationship Quality on User Satisfaction and Loyalty Intention
Do-Hee Kwon, Chul-Ho Cho
J Korean Soc Qual Manag. 2019;47(1):125-138.   Published online March 31, 2019
DOI: https://doi.org/10.7469/JKSQM.2019.47.1.125
                                    
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A Study on the Effect of Workaholism on Work-Family Conflict, Satisfaction of life in Airline Crew : Focused on Jeju Air
Jung A Lee
J Korean Soc Qual Manag. 2019;47(1):109-124.   Published online March 31, 2019
DOI: https://doi.org/10.7469/JKSQM.2019.47.1.109
                                    
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A Study on the Effects of Followership and Leadership of Flight Attendant on Job Satisfaction and Team Commitment
Chi Min Lee, Seung Hee Yun
J Korean Soc Qual Manag. 2018;46(4):939-958.   Published online December 31, 2018
DOI: https://doi.org/10.7469/JKSQM.2018.46.4.939
                                    
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An Effect of O2O Service Users’Motivation on Loyalty through Expectation-Confirmation and Satisfaction
Ki-Hoon An, Sin Bok Lee, Sae Bom Lee, Yung Ho Suh
J Korean Soc Qual Manag. 2018;46(4):923-938.   Published online December 31, 2018
DOI: https://doi.org/10.7469/JKSQM.2018.46.4.923
                                    
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A Study on the Relationship between Service Quality (HISTOQAUL) and Experience Flow, Tourism Satisfaction and Loyalty in Cultural Heritage Tourism
Dae-Wook Ji, Jong-Woo Park
J Korean Soc Qual Manag. 2018;46(3):607-624.   Published online September 30, 2018
DOI: https://doi.org/10.7469/JKSQM.2018.46.3.607
                                    
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A Study on the Effects of Authentic Leadership on Job Satisfaction and Organizational Citizenship Behavior: Focus on Military Organization Behavior
Jeonggi Son, Taek Geun Song, Keun Jung Lee
J Korean Soc Qual Manag. 2018;46(3):569-592.   Published online September 30, 2018
DOI: https://doi.org/10.7469/JKSQM.2018.46.3.569
                                    
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The effects of Sharing Bicycle Service Quality on Creating Shared Value and Use Intention in China
Eunji Lee, Chulho Cho
J Korean Soc Qual Manag. 2018;46(3):523-538.   Published online September 30, 2018
DOI: https://doi.org/10.7469/JKSQM.2018.46.3.523
                                    
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The Effects of Project Managers’Servant Leadership on Project Performance via Customer Satisfaction
Hyung-Su Lee, Ho-Chul Shin
J Korean Soc Qual Manag. 2018;46(2):283-300.   Published online June 30, 2018
DOI: https://doi.org/10.7469/JKSQM.2018.46.2.283
                                    
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The Effect of Flight Attendant’s Ego State on Job Satisfaction and Customer Orientation -Focused on Transactional Analysis-
Jiwon Moon, Jiyoung Yeon, Jeongil Choi
J Korean Soc Qual Manag. 2018;46(1):135-152.   Published online March 31, 2018
DOI: https://doi.org/10.7469/JKSQM.2018.46.1.135
                                    
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The Effects of Audit Quality on Audit Performance
Gwangyun Choi, JongWoo Park
J Korean Soc Qual Manag. 2018;46(1):113-134.   Published online March 31, 2018
DOI: https://doi.org/10.7469/JKSQM.2018.46.1.113
                                    
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An Effect of Psychological Empowerment on Employees' Voluntary Service Attitude in the Elderly Care Hospital: Moderating Effect of LMX
Ok-Soon Shin, Chul-Ho Cho
J Korean Soc Qual Manag. 2018;46(1):75-94.   Published online March 31, 2018
DOI: https://doi.org/10.7469/JKSQM.2018.46.1.075
                                    
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The empirical study on e-learning quality and its relevant constructs
Misook Lee
J Korean Soc Qual Manag. 2017;45(4):917-932.   Published online December 31, 2017
DOI: https://doi.org/10.7469/JKSQM.2017.45.4.917
                                    
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A study on inducing process of critical design factors for enhancing customer satisfaction
Youngjae Im
J Korean Soc Qual Manag. 2017;45(4):717-738.   Published online December 31, 2017
DOI: https://doi.org/10.7469/JKSQM.2017.45.4.717
                                    
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Effect of Customer Relationship Management(CRM) on Customer Satisfaction in the Equipment Construction Companies Using Kano Model
Seung Ho Lee, Seog Ju Chang
J Korean Soc Qual Manag. 2017;45(3):547-560.   Published online September 30, 2017
DOI: https://doi.org/10.7469/JKSQM.2017.45.3.547
                                    
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Derivation of affective factors for automotive interior material and its association analysis on material properties
Sungjoon Park, Jaekyu Park, Jaeho Choe
J Korean Soc Qual Manag. 2017;45(3):521-532.   Published online September 30, 2017
DOI: https://doi.org/10.7469/JKSQM.2017.45.3.521
                                    
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An Effect of Image and Satisfaction of Job Information Sites for High Quality Human Resources on Relationship Quality and Loyalty Intention
Chul-Ho Cho
J Korean Soc Qual Manag. 2017;45(2):275-292.   Published online June 30, 2017
DOI: https://doi.org/10.7469/JKSQM.2017.45.2.275
                                    
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A study on Service Quality of Defence Quality Assurance Activites using Kano Model & PCSI Index
Hyun-Soo Seo, Jae-Hyun Seo, Hyun-Min Kim
J Korean Soc Qual Manag. 2017;45(2):261-274.   Published online June 30, 2017
DOI: https://doi.org/10.7469/JKSQM.2017.45.2.261
                                    
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A Study on Quality Dimension and Improvement Priority for Enhancing University Educational Service Satisfaction
Youngsoon Chang, Dajung Jung, Donyun Kim
J Korean Soc Qual Manag. 2017;45(1):11-24.   Published online March 31, 2017
DOI: https://doi.org/10.7469/JKSQM.2017.45.1.011
                                    
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