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A Study on the Effect of Relationship Benefits on Customer Value, Customer Satisfaction and Loyalty - For Parents Using Early Childhood Education Institutions
Eun Joung Kim, Jong Woo Park
J Korean Soc Qual Manag. 2022;50(2):235-250.   Published online June 30, 2022
DOI: https://doi.org/10.7469/JKSQM.2022.50.2.235
                                    
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The Structural Effects of Relational Benefits on Brand Loyalty in Financial Institute
Jungbin Jang, Shin Kim, Jeongil Choi
J Korean Soc Qual Manag. 2017;45(1):39-54.   Published online March 31, 2017
DOI: https://doi.org/10.7469/JKSQM.2017.45.1.039
                                    
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