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The Impact of Early Childhood Education Service Quality on Recommendation Intention through Service Value and Brand Image Perception
Yeo Won Lee, Min Jae Gil, Jong Woo Park
J Korean Soc Qual Manag. 2025;53(1):33-51. Published online March 31, 2025 DOI: https://doi.org/10.7469/JKSQM.2025.53.1.33
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Understanding the Concepts of Proactive Quality Management and Its Cases
Jeongwoo Park, Hosun Rhim, Yeji Kim
J Korean Soc Qual Manag. 2024;52(4):845-873. Published online December 31, 2024 DOI: https://doi.org/10.7469/JKSQM.2024.52.4.845
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User Experience Data-Based Quality Evaluation for Micro Electric Vehicle Mobility Services
Munwon Lim, Yunhee Kim, Donghwan Jeon, Beomjun Kim, Jongnam Kim, Minjae Kim, Huiseon Choi, Suk Joo Bae
J Korean Soc Qual Manag. 2024;52(4):717-728. Published online December 31, 2024 DOI: https://doi.org/10.7469/JKSQM.2024.52.4.717
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Does Artificial Intelligence (AI)-based Applications Improve Operational Efficiency in Healthcare Organizations?: Opportunities and Challenges
DonHee Lee
J Korean Soc Qual Manag. 2024;52(3):557-574. Published online September 30, 2024 DOI: https://doi.org/10.7469/JKSQM.2024.52.3.557
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A Study on the Educational Service Quality of Regional Private University for Student Satisfaction
Do-Hee Kwon
J Korean Soc Qual Manag. 2024;52(3):545-555. Published online September 30, 2024 DOI: https://doi.org/10.7469/JKSQM.2024.52.3.545
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Design of Framework for Quality Level Diagnosis of Military Supplies
Yo Han Kang, Jin Young Choi
J Korean Soc Qual Manag. 2024;52(3):495-508. Published online September 30, 2024 DOI: https://doi.org/10.7469/JKSQM.2024.52.3.495
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Development of System for Enhancing the Quality of Power Generation Facilities Failure History Data Based on Explainable AI (XAI)
Yu Rim Kim, Jeong In Park, Dong Hyun Park, Sung Woo Kang
J Korean Soc Qual Manag. 2024;52(3):479-493. Published online September 30, 2024 DOI: https://doi.org/10.7469/JKSQM.2024.52.3.479
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Research Case of Military Maintenance Depot Technology Level Diagnosis System Using Delphi Technique and CMMI
Jihoon Cho
J Korean Soc Qual Manag. 2024;52(2):357-376. Published online June 30, 2024 DOI: https://doi.org/10.7469/JKSQM.2024.52.2.357
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A Study on the Impact of Customer Relationship Management Strategy on Relationship Quality and Customer Loyalty: Focused on for Parents Who Use Infant and Toddler Education Institutions
Eun Joung Kim, Hyo Jung Yoon, Jong Woo Park
J Korean Soc Qual Manag. 2024;52(2):303-322. Published online June 30, 2024 DOI: https://doi.org/10.7469/JKSQM.2024.52.2.303
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The Impact of Industrial Clusters’ Quality on the Production Resilience in the Global Crisis
Young Ju Cho, Chang-geun Lee, Jun-Young Yoo, So-Young Kim, Hee-Jun Park
J Korean Soc Qual Manag. 2024;52(2):287-301. Published online June 30, 2024 DOI: https://doi.org/10.7469/JKSQM.2024.52.2.287
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Analysis of Machine Learning Research Patterns from a Quality Management Perspective
Ye-eun Kim, Ho Jun Song, Wan Seon Shin
J Korean Soc Qual Manag. 2024;52(1):77-93. Published online March 31, 2024 DOI: https://doi.org/10.7469/JKSQM.2024.52.1.77
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A Study on the Effect of Educational Service Quality and Communication on Customer Loyalty through Customer Satisfaction and Customer Trust
Eun Joung KIM, Jeong Ok HA, Jong Woo PARK
J Korean Soc Qual Manag. 2024;52(1):57-75. Published online March 31, 2024 DOI: https://doi.org/10.7469/JKSQM.2024.52.1.57
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An Analysis of the Effect of Platform Information Quality and Customer Information Quality on Customer Loyalty to Online to Offline Platforms
Jun Sung Park, Heejun Park
J Korean Soc Qual Manag. 2024;52(1):23-42. Published online March 31, 2024 DOI: https://doi.org/10.7469/JKSQM.2024.52.1.23
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Topic Modeling-based QFD Framework for Comparative Analysis between Competitive Products
Chenghe Cui, Uk Jung
J Korean Soc Qual Manag. 2023;51(4):701-713. Published online December 31, 2023 DOI: https://doi.org/10.7469/JKSQM.2023.51.4.701
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Process Quality Improvement through Improving Measurement System for Internal Diameter of Gun Barrel
Young Min Park, In Hwa Bae, Sang Boo Kim
J Korean Soc Qual Manag. 2023;51(4):633-642. Published online December 31, 2023 DOI: https://doi.org/10.7469/JKSQM.2023.51.4.633
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The Effect of Scuba Diving Resort Service Quality on Customer Satisfaction and Revisit Intention: Focusing on the Moderating Effect of Perceived Risk Attributes
Yun Bom Sung, Yonghwi Noh
J Korean Soc Qual Manag. 2023;51(4):589-606. Published online December 31, 2023 DOI: https://doi.org/10.7469/JKSQM.2023.51.4.589
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A Study on the Quality of Healthcare Services for Four Critical Illnesses and the Maintenance of Right to Protection and Dignity in a Senior General Hospital
Woojin Lee, Minsuk Shin
J Korean Soc Qual Manag. 2023;51(4):531-550. Published online December 31, 2023 DOI: https://doi.org/10.7469/JKSQM.2023.51.4.531
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The Effect of Work Environment Quality and LMX of Physical Therapist in Small and Medium-sized Hospitals on Turnover Intention
Chul-Ho Cho
J Korean Soc Qual Manag. 2023;51(3):445-459. Published online September 30, 2023 DOI: https://doi.org/10.7469/JKSQM.2023.51.3.445
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A Study on Quality Improvement by Evaluation and Application of GUM-based Measurement Uncertainty
Insoo Choi, Sun Hur
J Korean Soc Qual Manag. 2023;51(3):419-434. Published online September 30, 2023 DOI: https://doi.org/10.7469/JKSQM.2023.51.3.419
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Understanding of the Overview of Quality 4.0 Using Text Mining
Minjun Kim
J Korean Soc Qual Manag. 2023;51(3):403-418. Published online September 30, 2023 DOI: https://doi.org/10.7469/JKSQM.2023.51.3.403
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The Effects of Service Quality and Sensibility Quality on Brand Fanship – For Parents of Early Childhood Education Institutions
Mi Hyun Ryu, Dong Hyuk Jo
J Korean Soc Qual Manag. 2023;51(3):347-362. Published online September 30, 2023 DOI: https://doi.org/10.7469/JKSQM.2023.51.3.347
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A Study of the Effects of an Apartment Community's Servicescape on Resident Satisfaction and Quality of Life: A Focus on New Hope Town
Youn Hee Hwang, Jong Woo Park
J Korean Soc Qual Manag. 2023;51(3):329-346. Published online September 30, 2023 DOI: https://doi.org/10.7469/JKSQM.2023.51.3.329
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Quality Improvement to Prevent Shifting Error of Tracked Vehicles
Sunghyun Yun, Hyun Moo Baek, Dong Min Park, Dong-Kyo Oh
J Korean Soc Qual Manag. 2023;51(2):297-313. Published online June 30, 2023 DOI: https://doi.org/10.7469/JKSQM.2023.51.2.297
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A Case Study on Quality Improvement of Electric Vehicle Hairpin Winding Motor Using Deep Learning AI Solution
Seungzoon Lee, Jinsup Sim, Jeongil Choi
J Korean Soc Qual Manag. 2023;51(2):283-296. Published online June 30, 2023 DOI: https://doi.org/10.7469/JKSQM.2023.51.2.283
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Proposal for Government Quality Assurance Risk Assessment System for Military Supplies
Namsu Ahn
J Korean Soc Qual Manag. 2023;51(2):155-170. Published online June 30, 2023 DOI: https://doi.org/10.7469/JKSQM.2023.51.2.155
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Implementation of a KPI Focused e-QMS: A Case Study in the Aerospace & Defense Industry
Jae Young Shin, Wan Seon Shin
J Korean Soc Qual Manag. 2023;51(1):131-154. Published online March 31, 2023 DOI: https://doi.org/10.7469/JKSQM.2023.51.1.131
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A Study on the Effects of Educational Service Quality of Lifelong Education Institutions on Job Preparation Behavior of Adult Learners
Min Jae Gil, Jong Woo Park
J Korean Soc Qual Manag. 2023;51(1):79-96. Published online March 31, 2023 DOI: https://doi.org/10.7469/JKSQM.2023.51.1.79
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Analysis of the COVID-19 Pandemic-Driven Effect Changes of Quality Factors on Customer Satisfaction in Korean Police Civil Affairs Service
Seon-Kwan Yeo, Jong-Hyuk Lee, Won-Jun Choi, Ki-Hun Kim
J Korean Soc Qual Manag. 2023;51(1):67-78. Published online March 31, 2023 DOI: https://doi.org/10.7469/JKSQM.2023.51.1.67
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Analysis of Defence Service Quality using PCSI Index and an Empirical Comparative Analysis - Focusing on Small Businesses less than 100 Employees
Yoon-Wook Nam, Dong-Hyeon Ko, Hyun-Min Kim, Kowan-Woo Lee
J Korean Soc Qual Manag. 2023;51(1):37-54. Published online March 31, 2023 DOI: https://doi.org/10.7469/JKSQM.2023.51.1.37
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Developing the Customer Quality Satisfaction Index Using Online Reviews: Case Study of TV
Jiye Shin, Heesoo Kim, Jaiho Lee, Hyoungwoo Jeon, Jeongsik Ahn, Sunghoon Hwang
J Korean Soc Qual Manag. 2022;50(4):863-876. Published online December 27, 2022 DOI: https://doi.org/10.7469/JKSQM.2022.50.4.863
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