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Research Case of Military Maintenance Depot Technology Level Diagnosis System Using Delphi Technique and CMMI
Jihoon Cho
J Korean Soc Qual Manag. 2024;52(2):357-376.   Published online June 30, 2024
DOI: https://doi.org/10.7469/JKSQM.2024.52.2.357
A Study on the Impact of Customer Relationship Management Strategy on Relationship Quality and Customer Loyalty: Focused on for Parents Who Use Infant and Toddler Education Institutions
Eun Joung Kim, Hyo Jung Yoon, Jong Woo Park
J Korean Soc Qual Manag. 2024;52(2):303-322.   Published online June 30, 2024
DOI: https://doi.org/10.7469/JKSQM.2024.52.2.303
The Impact of Industrial Clusters’ Quality on the Production Resilience in the Global Crisis
Young Ju Cho, Chang-geun Lee, Jun-Young Yoo, So-Young Kim, Hee-Jun Park
J Korean Soc Qual Manag. 2024;52(2):287-301.   Published online June 30, 2024
DOI: https://doi.org/10.7469/JKSQM.2024.52.2.287
Analysis of Machine Learning Research Patterns from a Quality Management Perspective
Ye-eun Kim, Ho Jun Song, Wan Seon Shin
J Korean Soc Qual Manag. 2024;52(1):77-93.   Published online March 31, 2024
DOI: https://doi.org/10.7469/JKSQM.2024.52.1.77
A Study on the Effect of Educational Service Quality and Communication on Customer Loyalty through Customer Satisfaction and Customer Trust
Eun Joung KIM, Jeong Ok HA, Jong Woo PARK
J Korean Soc Qual Manag. 2024;52(1):57-75.   Published online March 31, 2024
DOI: https://doi.org/10.7469/JKSQM.2024.52.1.57
An Analysis of the Effect of Platform Information Quality and Customer Information Quality on Customer Loyalty to Online to Offline Platforms
Jun Sung Park, Heejun Park
J Korean Soc Qual Manag. 2024;52(1):23-42.   Published online March 31, 2024
DOI: https://doi.org/10.7469/JKSQM.2024.52.1.23
Topic Modeling-based QFD Framework for Comparative Analysis between Competitive Products
Chenghe Cui, Uk Jung
J Korean Soc Qual Manag. 2023;51(4):701-713.   Published online December 31, 2023
DOI: https://doi.org/10.7469/JKSQM.2023.51.4.701
Process Quality Improvement through Improving Measurement System for Internal Diameter of Gun Barrel
Young Min Park, In Hwa Bae, Sang Boo Kim
J Korean Soc Qual Manag. 2023;51(4):633-642.   Published online December 31, 2023
DOI: https://doi.org/10.7469/JKSQM.2023.51.4.633
The Effect of Scuba Diving Resort Service Quality on Customer Satisfaction and Revisit Intention: Focusing on the Moderating Effect of Perceived Risk Attributes
Yun Bom Sung, Yonghwi Noh
J Korean Soc Qual Manag. 2023;51(4):589-606.   Published online December 31, 2023
DOI: https://doi.org/10.7469/JKSQM.2023.51.4.589
A Study on the Quality of Healthcare Services for Four Critical Illnesses and the Maintenance of Right to Protection and Dignity in a Senior General Hospital
Woojin Lee, Minsuk Shin
J Korean Soc Qual Manag. 2023;51(4):531-550.   Published online December 31, 2023
DOI: https://doi.org/10.7469/JKSQM.2023.51.4.531
The Effect of Work Environment Quality and LMX of Physical Therapist in Small and Medium-sized Hospitals on Turnover Intention
Chul-Ho Cho
J Korean Soc Qual Manag. 2023;51(3):445-459.   Published online September 30, 2023
DOI: https://doi.org/10.7469/JKSQM.2023.51.3.445
A Study on Quality Improvement by Evaluation and Application of GUM-based Measurement Uncertainty
Insoo Choi, Sun Hur
J Korean Soc Qual Manag. 2023;51(3):419-434.   Published online September 30, 2023
DOI: https://doi.org/10.7469/JKSQM.2023.51.3.419
Understanding of the Overview of Quality 4.0 Using Text Mining
Minjun Kim
J Korean Soc Qual Manag. 2023;51(3):403-418.   Published online September 30, 2023
DOI: https://doi.org/10.7469/JKSQM.2023.51.3.403
The Effects of Service Quality and Sensibility Quality on Brand Fanship – For Parents of Early Childhood Education Institutions
Mi Hyun Ryu, Dong Hyuk Jo
J Korean Soc Qual Manag. 2023;51(3):347-362.   Published online September 30, 2023
DOI: https://doi.org/10.7469/JKSQM.2023.51.3.347
A Study of the Effects of an Apartment Community's Servicescape on Resident Satisfaction and Quality of Life: A Focus on New Hope Town
Youn Hee Hwang, Jong Woo Park
J Korean Soc Qual Manag. 2023;51(3):329-346.   Published online September 30, 2023
DOI: https://doi.org/10.7469/JKSQM.2023.51.3.329
Quality Improvement to Prevent Shifting Error of Tracked Vehicles
Sunghyun Yun, Hyun Moo Baek, Dong Min Park, Dong-Kyo Oh
J Korean Soc Qual Manag. 2023;51(2):297-313.   Published online June 30, 2023
DOI: https://doi.org/10.7469/JKSQM.2023.51.2.297
A Case Study on Quality Improvement of Electric Vehicle Hairpin Winding Motor Using Deep Learning AI Solution
Seungzoon Lee, Jinsup Sim, Jeongil Choi
J Korean Soc Qual Manag. 2023;51(2):283-296.   Published online June 30, 2023
DOI: https://doi.org/10.7469/JKSQM.2023.51.2.283
Proposal for Government Quality Assurance Risk Assessment System for Military Supplies
Namsu Ahn
J Korean Soc Qual Manag. 2023;51(2):155-170.   Published online June 30, 2023
DOI: https://doi.org/10.7469/JKSQM.2023.51.2.155
Implementation of a KPI Focused e-QMS: A Case Study in the Aerospace & Defense Industry
Jae Young Shin, Wan Seon Shin
J Korean Soc Qual Manag. 2023;51(1):131-154.   Published online March 31, 2023
DOI: https://doi.org/10.7469/JKSQM.2023.51.1.131
A Study on the Effects of Educational Service Quality of Lifelong Education Institutions on Job Preparation Behavior of Adult Learners
Min Jae Gil, Jong Woo Park
J Korean Soc Qual Manag. 2023;51(1):79-96.   Published online March 31, 2023
DOI: https://doi.org/10.7469/JKSQM.2023.51.1.79
Analysis of the COVID-19 Pandemic-Driven Effect Changes of Quality Factors on Customer Satisfaction in Korean Police Civil Affairs Service
Seon-Kwan Yeo, Jong-Hyuk Lee, Won-Jun Choi, Ki-Hun Kim
J Korean Soc Qual Manag. 2023;51(1):67-78.   Published online March 31, 2023
DOI: https://doi.org/10.7469/JKSQM.2023.51.1.67
Analysis of Defence Service Quality using PCSI Index and an Empirical Comparative Analysis - Focusing on Small Businesses less than 100 Employees
Yoon-Wook Nam, Dong-Hyeon Ko, Hyun-Min Kim, Kowan-Woo Lee
J Korean Soc Qual Manag. 2023;51(1):37-54.   Published online March 31, 2023
DOI: https://doi.org/10.7469/JKSQM.2023.51.1.37
Developing the Customer Quality Satisfaction Index Using Online Reviews: Case Study of TV
Jiye Shin, Heesoo Kim, Jaiho Lee, Hyoungwoo Jeon, Jeongsik Ahn, Sunghoon Hwang
J Korean Soc Qual Manag. 2022;50(4):863-876.   Published online December 27, 2022
DOI: https://doi.org/10.7469/JKSQM.2022.50.4.863
Competitive Advantage Strategy of Educational Service Quality on Digital Transformation : Focusing on W-Company
Hee Soo Chin, Dong Won Lee, DonHee Lee
J Korean Soc Qual Manag. 2022;50(4):843-861.   Published online December 27, 2022
DOI: https://doi.org/10.7469/JKSQM.2022.50.4.843
A Study on the Efficacy and Equivalence of D-antigen Quantitative Analysis through QbD6sigma Process
Kang Hee Kim, Hyun-jung Kim
J Korean Soc Qual Manag. 2022;50(4):831-842.   Published online December 27, 2022
DOI: https://doi.org/10.7469/JKSQM.2022.50.4.831
Intelligent Data Governance for the Federated Integration of Air Quality Databases in the Railway Industry
Minjeong Kim, Jong-Un Won, Sangchan Park, Gayoung Park
J Korean Soc Qual Manag. 2022;50(4):811-830.   Published online December 27, 2022
DOI: https://doi.org/10.7469/JKSQM.2022.50.4.811
A Study on Factors Affecting Intention to Use Online Collaboration Tools for the Non-Face-to-Face Educational Environment
Jay Seo, Sunju An, Jeongil Choi
J Korean Soc Qual Manag. 2022;50(3):571-591.   Published online September 30, 2022
DOI: https://doi.org/10.7469/JKSQM.2022.50.3.571
Examining User Perception about Airline Untact Service Quality
Sojeong Lee, Jaeyoung An, Haejung Yun
J Korean Soc Qual Manag. 2022;50(3):545-570.   Published online September 30, 2022
DOI: https://doi.org/10.7469/JKSQM.2022.50.3.545
A Study on the Development and Effectiveness of ISO13485: 2016 Education Programs for Domestic Medical Device Manufacturers
Seul-Bi Lee, Giho Kang, Wonseuk Jang, Byeong-Ju Kwon
J Korean Soc Qual Manag. 2022;50(3):503-515.   Published online September 30, 2022
DOI: https://doi.org/10.7469/JKSQM.2022.50.3.503
Improvement for Chromaticity Coordinate Quality of Automotive White LED Packages
Soon Jin So, Choung Woo Jeoung, Tae Eul Moon, Jeong Bin Kim, Sung Hoon Hong
J Korean Soc Qual Manag. 2022;50(3):425-440.   Published online September 30, 2022
DOI: https://doi.org/10.7469/JKSQM.2022.50.3.425
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