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Validity Analysis of Korean Food for Launching Halal Market in Egypt Using the Kano-Timko Model with Conjoint Anlaysis
Young Seok Son, Byong Seo Lee, Kyung Soo Na
J Korean Soc Qual Manag. 2019;47(2):345-365.   Published online June 30, 2019
DOI: https://doi.org/10.7469/JKSQM.2019.47.2.345
                                    
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Customer Satisfaction Analysis of Smart Car Features Using the Kano Model : a Comparative Analysis of Similar Research Cases
Young Tai Kang, Kyu Suk Chung
J Korean Soc Qual Manag. 2018;46(3):717-738.   Published online September 30, 2018
DOI: https://doi.org/10.7469/JKSQM.2018.46.3.717
                                    
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A study on Service the Quality of Defence Quality Assurance Activites using Kano Model by Company Size
Sunghoon Kim, Hyun-Soo Seo
J Korean Soc Qual Manag. 2018;46(3):397-410.   Published online September 30, 2018
DOI: https://doi.org/10.7469/JKSQM.2018.46.3.397
                                    
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Effect of Customer Relationship Management(CRM) on Customer Satisfaction in the Equipment Construction Companies Using Kano Model
Seung Ho Lee, Seog Ju Chang
J Korean Soc Qual Manag. 2017;45(3):547-560.   Published online September 30, 2017
DOI: https://doi.org/10.7469/JKSQM.2017.45.3.547
                                    
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A study on Service Quality of Defence Quality Assurance Activites using Kano Model & PCSI Index
Hyun-Soo Seo, Jae-Hyun Seo, Hyun-Min Kim
J Korean Soc Qual Manag. 2017;45(2):261-274.   Published online June 30, 2017
DOI: https://doi.org/10.7469/JKSQM.2017.45.2.261
                                    
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Customer perception of auto service quality using Kano-SERVQUAL integrated approach - Focusing on the auto service of ‘H’company -
Hakgyun Kim, Haegeun Song, Young T. Park
J Korean Soc Qual Manag. 2016;44(4):965-981.   Published online December 31, 2016
DOI: https://doi.org/10.7469/JKSQM.2016.44.4.965
                              
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A Study on the Customer Satisfaction for Smart Audio's Concept Features through the Kano Model
HoonChul Shin, Jonghak Kim, Young-Taek Park
J Korean Soc Qual Manag. 2016;44(4):951-963.   Published online December 31, 2016
DOI: https://doi.org/10.7469/JKSQM.2016.44.4.951
                              
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An Analysis of Ordinary Mail Service Quality Attributes using Kano Model and Decision Tree Model
Hyeon Deok Choi, Moon Charn Riew
J Korean Soc Qual Manag. 2016;44(4):883-895.   Published online December 31, 2016
DOI: https://doi.org/10.7469/JKSQM.2016.44.4.883
                              
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A Study on Airline Service Quality Assessment using Potential Customer Satisfaction Improvement Index Based on Kano Model- Centered around Chinese Passengers
lin Qi, Kyu Suk Chung
J Korean Soc Qual Manag. 2016;44(4):813-831.   Published online December 31, 2016
DOI: https://doi.org/10.7469/JKSQM.2016.44.4.813
                              
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Literature Review on the Service Quality in KSQM for 50 Years
Youn Sung Kim
J Korean Soc Qual Manag. 2016;44(2):265-276.   Published online June 30, 2016
DOI: https://doi.org/10.7469/JKSQM.2016.44.2.265
                                 Cited By 1
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Measuring Creativity of Ideas and the Corresponding Customer Satisfaction
Ikseon Kang, Haegeun Song, Young-Taek Park
J Korean Soc Qual Manag. 2016;44(1):139-152.   Published online March 31, 2016
DOI: https://doi.org/10.7469/JKSQM.2016.44.1.139
                                 Cited By 1
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A Strategy for EMS Service Quality Improvement Using Kano Model and Improvement-Gap Analysis
Myung Sub Kim, Moon Charn Riew
J Korean Soc Qual Manag. 2015;43(3):397-408.   Published online September 30, 2015
DOI: https://doi.org/10.7469/JKSQM.2015.43.3.397
                                 Cited By 1
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Regarding the Preliminary Feasibility Study of National R&D Program : With Focus on the Applicability of Theory of Attractive Quality
Sung-Min Yim, Uk Jung
J Korean Soc Qual Manag. 2014;42(2):131
            
An Application of Idea Generation Methods to Kano Quality Model
Tai-Young Kim, Young-Taek Park
J Korean Soc Qual Manag. 2011;39(2):305
            
The Classification of Logistics Service Quality through the utilization of Kano Model
Gi-Du Kang, Seung-Ho Ahn, Hong-Sik Cheon, Woo-Yeong Lee
J Korean Soc Qual Manag. 2009;37(2):32
            
A Study on the Classification of KTX Customers by the Kano Model and Customer Satisfaction and Switching Barriers : Comparing with the Airline and Express Bus Customers
Han-Joo Yoo, Gwang-Suk Song
J Korean Soc Qual Manag. 2005;33(3):71
            
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