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A Study on the Effect of Relationship Benefits on Customer Value, Customer Satisfaction and Loyalty - For Parents Using Early Childhood Education Institutions
Eun Joung Kim, Jong Woo Park
J Korean Soc Qual Manag. 2022;50(2):235-250.   Published online June 30, 2022
DOI: https://doi.org/10.7469/JKSQM.2022.50.2.235
                                    
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The Effect of Motor Manufacturer A’s Vehicle Quality Capability and Perceived Risk on the Customer Value and Loyalty
Tae-Young Kim, Hanjoo Yoo, Gwangsuk Song
J Korean Soc Qual Manag. 2020;48(1):125-147.   Published online March 30, 2020
DOI: https://doi.org/10.7469/JKSQM.2020.48.1.125
                                    
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The Customer Value Creation and Corporate Social Responsibility: Customer-oriented Management of ENEX
Yonghwi Noh, Jeongil Choi
J Korean Soc Qual Manag. 2018;46(3):695-706.   Published online September 30, 2018
DOI: https://doi.org/10.7469/JKSQM.2018.46.3.695
                                    
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