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A Comparative Study among KPI Developing Methods
Kyu Suk Chung
J Korean Soc Qual Manag. 2018;46(4):863-876.   Published online December 31, 2018
DOI: https://doi.org/10.7469/JKSQM.2018.46.4.863
A Study on the Relationship of Process Quality, Outcome Quality, and Management Performance - Combination of Service Quality and BSC Concept for Insurance Industry -
Hyung-Wook Kim
J Korean Soc Qual Manag. 2009;37(4):43
A TOC and BSC based Incentive Model for Small Companies and Some Case Analyses
Young-Je Hwang, Hyuck-Moo Kwon
J Korean Soc Qual Manag. 2009;37(2):22
A Empirical Study on Applying the BSC for Service Quality Development
Hyung-Wook Kim, Hyuck-Tae Kwon, Hyung-Seok Oh
J Korean Soc Qual Manag. 2009;37(1):20
A Study on the Development and Application of the Integrated Quality Models of BSC, EVA, ABC
Lee Jae-Sil, Suh Yung-Ho
J Korean Soc Qual Manag. 2004;32(3):81
An empirical study on the effectiveness of BSC to measure quality concerning supply relationship
J Korean Soc Qual Manag. 2002;30(3):79
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