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Customer satisfaction and competitiveness in Global Company: Structural Equation Modeling(SEM) approach to identify the role quality factor
Kim Gye Soo, Park Jong Cheol
J Korean Soc Qual Manag. 2015;43(1):43-55. Published online March 31, 2015 DOI: https://doi.org/10.7469/JKSQM.2015.43.1.043
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A Study on Causality between Total Quality Management and Performance of Secondary-Care Hospital Using Malcolm Baldrige National Quality Award Model for Healthcare
June-Duk Kwon, Chiho Yoon, Hyun-Jong Oh, Beom-Gyu Park, Yang-Kyun Kim
J Korean Soc Qual Manag. 2015;43(1):11-29. Published online March 31, 2015 DOI: https://doi.org/10.7469/JKSQM.2015.43.1.011
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Quality Management and Creative Innovation
Young T. Park
J Korean Soc Qual Manag. 2015;43(1):1-10. Published online March 31, 2015 DOI: https://doi.org/10.7469/JKSQM.2015.43.1.001
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Effect of Quality Management on the Performance: Focusing Manufacturing Companies Awarding Korean National Quality Awards
Sang-Hoon Han, Kyu-Suk Chung, Seung-Pyo Hong
J Korean Soc Qual Manag. 2014;42(4):729
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A Study on the Interrelationship among Service Quality, Customer Satisfaction and Customer Loyalty by Distribution Channel, in the Dehumidifier Goods Industry
Kyusik Kim, Sangbok Ree
J Korean Soc Qual Manag. 2014;42(4):665
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A Study on the Millennium Development Goals and Sustainable Development Goals of UN for Enhancing the Quality of Human Life
Sung Hyun Park
J Korean Soc Qual Manag. 2014;42(4):529
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A Study on the Effects of Innovation Competency on the Management Quality Activities Based on Malcolm Baldrige Model
Jae Won Oh, Kwang Soo Kim
J Korean Soc Qual Manag. 2014;42(3):459
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The Effect of Hospital Web Service Quality on Initial Trust and Off-line Visit Intention: Focusing on Medium and Small Size Hospital
Sang-Han Kim, Chul-Ho Cho
J Korean Soc Qual Manag. 2014;42(3):445
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A Study on the Effect of Project Sponsor Roles and Project Manager Competencies on the Project Performance Quality
Gunsang Yun, Wangjin Yoo, Joonghwan Lee
J Korean Soc Qual Manag. 2014;42(3):373
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A Study on the development quality control by application of QFD and Stage-gate in defense system
Bong Ki Jang
J Korean Soc Qual Manag. 2014;42(3):279
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Developing Global Masterpiece Index and the Evaluation Method of a Masterpiece
Wan Seon Shin, Seon Eung Ahn, Sang Ho Park
J Korean Soc Qual Manag. 2014;42(2):189
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Quality Management in a Manufacturing Environment using a 3D Printer
Eun-Il Son, Hae-Keun Song, Sung-Uk Lim
J Korean Soc Qual Manag. 2014;42(2):145
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Regarding the Preliminary Feasibility Study of National R＆D Program : With Focus on the Applicability of Theory of Attractive Quality
Sung-Min Yim, Uk Jung
J Korean Soc Qual Manag. 2014;42(2):131
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Excellence for Organization Quality Management Innovation Challenge -Comparison of Korea and China-
Gye-Soo Kim, Da-Peng Xu
J Korean Soc Qual Manag. 2013;41(4):499 DOI: https://doi.org/10.7469/JKSQM.2013.41.4.499
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A Study on Quality Management System Specification and Airworthiness Certification Application in Defense Aerospace Industry
Chang-Young Kim, Young-Gab An
J Korean Soc Qual Manag. 2013;41(3):423 DOI: https://doi.org/10.7469/JKSQM.2013.41.3.423
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A Study on the Improvement of the Image Quality for UAV Using Drift Compensation
Mal-Young Lee
J Korean Soc Qual Manag. 2013;41(3):405 DOI: https://doi.org/10.7469/JKSQM.2013.41.3.405
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Image Improvement and Trust Building of Traditional Medical Service Considered Emotional Attachment
Chul-Ho Cho
J Korean Soc Qual Manag. 2013;41(2):261 DOI: https://doi.org/10.7469/JKSQM.2013.41.2.261
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Automotive Functional Safety-ISO 26262 and Its Countermeasures
Eun-Ki Jung, Hyuck-Moo Kwon, Min-Koo Lee, Dong-Chun Kim, Sung-Hoon Hong
J Korean Soc Qual Manag. 2013;41(2):185 DOI: https://doi.org/10.7469/JKSQM.2013.41.2.185
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TQM Factors and Their Impact on Service Recovery and Service Performance - In restaurant settings -
Jong Bae Suk, Soong Hwan Chung, Kanghwa Choi
J Korean Soc Qual Manag. 2013;41(1):95 DOI: https://doi.org/10.7469/JKSQM.2013.41.1.095
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The Effects of Service Quality of Education on Service Commitment - Focused on Life Insurance Planners -
Injoung Bae, Jeongil Choi, Miseon Kang, Sungeun Lim
J Korean Soc Qual Manag. 2013;41(1):79 DOI: https://doi.org/10.7469/JKSQM.2013.41.1.079
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Effect of Difference Education Quality on Student Satisfaction and Student Loyalty
Gye-Soo Kim
J Korean Soc Qual Manag. 2013;41(1):53 DOI: https://doi.org/10.7469/JKSQM.2013.41.1.053
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The Impact of Performance by the QMS through the Mediation of Absorptive Capacity in Manufacturing Company
Sunghan Jin, Cheolgyu Lee, Wangjin Yoo
J Korean Soc Qual Manag. 2013;41(1):15 DOI: https://doi.org/10.7469/JKSQM.2013.41.1.015
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Impact of Product and Service Quality on Service and Product Loyalty in a Automobile Industry
Hye Jeong Bae, Hosun Rhim, Hojung Shin, In-Seok Yang, Seuck-Cheun Yoo
J Korean Soc Qual Manag. 2012;40(4):599 DOI: https://doi.org/10.7469/JKSQM.2012.40.4.599
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Statistics Quality Assessment and Improvement of Small & Medium Enterprises Survey
Moon Sun Kim, Sae Rom Chun, Kyung H. Nam
J Korean Soc Qual Manag. 2012;40(4):577 DOI: https://doi.org/10.7469/JKSQM.2012.40.4.577
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A Study on Quality Improvement of Website Services
Jun Hyun Park, Min Soo Jun, Choonjong Kwak
J Korean Soc Qual Manag. 2012;40(4):559 DOI: https://doi.org/10.7469/JKSQM.2012.40.4.559
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A Study on the Effects of the Port Service Quality on Customer Satisfaction and Performance in Incheon Port
SooMan Kim, HaeSup Choi, Youn Sung Kim, Hong Sung Yoo, Seuck-Cheun Yoo, Seo-Young Kim
J Korean Soc Qual Manag. 2012;40(4):543 DOI: https://doi.org/10.7469/JKSQM.2012.40.4.543
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The Effects of the Perceived Call Center Service Quality on Service Loyalty - Focused on Mediating Effects of the Perceived Brand Personality -
Myeong Sik Lee, Gyoung Suk Kim
J Korean Soc Qual Manag. 2012;40(4):531 DOI: https://doi.org/10.7469/JKSQM.2012.40.4.531
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Sampling Procedures Enhancement in Government Defense Quality Assurance Procedures: Case Studies in Combat Force Support Material & Ammunition Areas
Nam-Su Ahn, Ji-Sun Jeong, Woon-Kwon Jeong, Woo-Yull Hwang, Sang-Won Park
J Korean Soc Qual Manag. 2012;40(3):245 DOI: https://doi.org/10.7469/JKSQM.2012.40.3.245
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A Study on Development of Quality Satisfaction Index Model for Military Goods
Se-Min Kwon, Seok-Goo Choi, Kyoung-Ho Cho, Seung-Ho Baek, Yong-Seop Kim
J Korean Soc Qual Manag. 2012;40(3):234 DOI: https://doi.org/10.7469/JKSQM.2012.40.3.234
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A Study on the Priorities of Quality Dimensions for the Quality Competitive Advantage
Sung-Hong Kim
J Korean Soc Qual Manag. 2012;40(2):156 DOI: https://doi.org/10.7469/JKSQM.2012.40.2.156
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