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The Structural Effects of Relational Benefits on Brand Loyalty in Financial Institute
Jungbin Jang, Shin Kim, Jeongil Choi
J Korean Soc Qual Manag. 2017;45(1):39-54.   Published online March 31, 2017
DOI: https://doi.org/10.7469/JKSQM.2017.45.1.039
                                    
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Clustering-based Monitoring and Fault detection in Hot Strip Roughing Mill
MYUNG-KYO SEO, WON YOUNG YUN
J Korean Soc Qual Manag. 2017;45(1):25-38.   Published online March 31, 2017
DOI: https://doi.org/10.7469/JKSQM.2017.45.1.025
                                    
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A Study on Quality Dimension and Improvement Priority for Enhancing University Educational Service Satisfaction
Youngsoon Chang, Dajung Jung, Donyun Kim
J Korean Soc Qual Manag. 2017;45(1):11-24.   Published online March 31, 2017
DOI: https://doi.org/10.7469/JKSQM.2017.45.1.011
                                    
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A Study on Operational Status of the Six Sigma Action in Manufacturing Industry
JeOk Mun, SungPil Yoon
J Korean Soc Qual Manag. 2017;45(1):1-10.   Published online March 31, 2017
DOI: https://doi.org/10.7469/JKSQM.2017.45.1.001
                                    
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The Relationship among Leader-Member Exchange(LMX), Empowerment, Job Satisfaction, Organizational Commitment, and Customer Orientation : Focused on the Jeju-Air
Jung-A Lee, Gi-Jong Lee
J Korean Soc Qual Manag. 2016;44(4):983-997.   Published online December 31, 2016
DOI: https://doi.org/10.7469/JKSQM.2016.44.4.983
                              
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Customer perception of auto service quality using Kano-SERVQUAL integrated approach - Focusing on the auto service of ‘H’company -
Hakgyun Kim, Haegeun Song, Young T. Park
J Korean Soc Qual Manag. 2016;44(4):965-981.   Published online December 31, 2016
DOI: https://doi.org/10.7469/JKSQM.2016.44.4.965
                              
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A Study on the Customer Satisfaction for Smart Audio's Concept Features through the Kano Model
HoonChul Shin, Jonghak Kim, Young-Taek Park
J Korean Soc Qual Manag. 2016;44(4):951-963.   Published online December 31, 2016
DOI: https://doi.org/10.7469/JKSQM.2016.44.4.951
                              
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Taguchi-based robust design for the footwear outsole pelletizing machine cutter
Oh-Hun Kwon, Pyung-Hoi Koo, Hyuck-Moo Kwon
J Korean Soc Qual Manag. 2016;44(4):935-949.   Published online December 31, 2016
DOI: https://doi.org/10.7469/JKSQM.2016.44.4.935
                              
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A Study on the Effects of the Mobile Telecommunication Quality on Customer Satisfaction and Customer Loyalty. -Focus on Moderation effect of Switching Barrier-
Byeong-Seo Min
J Korean Soc Qual Manag. 2016;44(4):921-934.   Published online December 31, 2016
DOI: https://doi.org/10.7469/JKSQM.2016.44.4.921
                              
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The Effect of Startup Internship Education Service Quality on Entrepreneurial Capability and Entrepreneurial Intentions
Hong-Sung Yoo, Chul-Ho Cho
J Korean Soc Qual Manag. 2016;44(4):907-920.   Published online December 31, 2016
DOI: https://doi.org/10.7469/JKSQM.2016.44.4.907
                              
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Affective quality improving method for service fields by analysing customers' affective sensory responses
Jaeho Choe, Sungjoon Park
J Korean Soc Qual Manag. 2016;44(4):897-906.   Published online December 31, 2016
DOI: https://doi.org/10.7469/JKSQM.2016.44.4.897
                              
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An Analysis of Ordinary Mail Service Quality Attributes using Kano Model and Decision Tree Model
Hyeon Deok Choi, Moon Charn Riew
J Korean Soc Qual Manag. 2016;44(4):883-895.   Published online December 31, 2016
DOI: https://doi.org/10.7469/JKSQM.2016.44.4.883
                              
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Economic Evaluation Analysis of Effect of Train Freight Car Safety Transport Integrated Quality Management System Based on Internet of Things(IoT)
Jong-Un Won, Chiho Yoon, Sang-Chan Park
J Korean Soc Qual Manag. 2016;44(4):869-881.   Published online December 31, 2016
DOI: https://doi.org/10.7469/JKSQM.2016.44.4.869
                              
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Creativity evaluation of design concepts using AHP
ChangWon Seo, Young T. Park
J Korean Soc Qual Manag. 2016;44(4):855-867.   Published online December 31, 2016
DOI: https://doi.org/10.7469/JKSQM.2016.44.4.855
                              
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Research on the recent tendency of quality circle papers and improvement plans
Heejoong Yang
J Korean Soc Qual Manag. 2016;44(4):845-853.   Published online December 31, 2016
DOI: https://doi.org/10.7469/JKSQM.2016.44.4.845
                              
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Estimation of Willingness to Pay for Smart Home Service by Contingent Valuation Method
Yonghee Kim, Sung Eun Lim, Jeongil Choi
J Korean Soc Qual Manag. 2016;44(4):833-843.   Published online December 31, 2016
DOI: https://doi.org/10.7469/JKSQM.2016.44.4.833
                              
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A Study on Airline Service Quality Assessment using Potential Customer Satisfaction Improvement Index Based on Kano Model- Centered around Chinese Passengers
lin Qi, Kyu Suk Chung
J Korean Soc Qual Manag. 2016;44(4):813-831.   Published online December 31, 2016
DOI: https://doi.org/10.7469/JKSQM.2016.44.4.813
                              
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Conjoint analysis with mixed levels of attributes
Yong B. Lim, Jong Hee Chung
J Korean Soc Qual Manag. 2016;44(4):799-811.   Published online December 31, 2016
DOI: https://doi.org/10.7469/JKSQM.2016.44.4.799
                              
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The Framework for the Strategy of Research & Business Development
Joon-Young Kim, Si-Il Sung, Jaehun Park
J Korean Soc Qual Manag. 2016;44(4):785-798.   Published online December 31, 2016
DOI: https://doi.org/10.7469/JKSQM.2016.44.4.785
                              
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The Analysis of Efficiency and Productivity of the Quality of Global Automobile Brands from the Customer's Perspective: Luxury vs. Mainstream Brand
Hyun Jung Kim, Changhee Kim, Kangwha Choi
J Korean Soc Qual Manag. 2016;44(4):771-784.   Published online December 31, 2016
DOI: https://doi.org/10.7469/JKSQM.2016.44.4.771
                              
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Economic Design of Three-Stage X Control Chart Based on both Performance and Surrogate Variables
Shin-Seok Kwak, Jooho Lee
J Korean Soc Qual Manag. 2016;44(4):751-770.   Published online December 31, 2016
DOI: https://doi.org/10.7469/JKSQM.2016.44.4.751
                              
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Quality Management Study of Weapon System using Ontology
Youngjun An, Yoonho Seo
J Korean Soc Qual Manag. 2016;44(4):735-749.   Published online December 31, 2016
DOI: https://doi.org/10.7469/JKSQM.2016.44.4.735
                              
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A Research on the Development of Quality Cost Management System for Power Industry
Myong Chang Lee, Bong Sun Hwang, Sang Jun Park, Min Gyu Kim, Dong Chun Kim, Wan Seon Shin
J Korean Soc Qual Manag. 2016;44(4):713-733.   Published online December 31, 2016
DOI: https://doi.org/10.7469/JKSQM.2016.44.4.713
                              
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The influence of the IoT based healthcare user’s experience value on the usage and continuous use intention -Focused on Xiaomi Mi band user in china-
Meng Shang, Yong Ho Shin, Chul Woo Lee
J Korean Soc Qual Manag. 2016;44(3):689-706.   Published online September 30, 2016
DOI: https://doi.org/10.7469/JKSQM.2016.44.3.689
                                 Cited By 2
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A Study on the effects of air pollution on circulatory health using spatial data
Jin-Ok Park, Ilsu Choi, Myung Hwan Na
J Korean Soc Qual Manag. 2016;44(3):677-688.   Published online November 8, 2016
DOI: https://doi.org/10.7469/JKSQM.2016.44.3.677
                              
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The Effect on Consumer Satisfaction through the Quality Characteristics of Consumer Perception for Smart Car Technology
In Sun Back, Seog Ju Chang
J Korean Soc Qual Manag. 2016;44(3):661-676.   Published online September 30, 2016
DOI: https://doi.org/10.7469/JKSQM.2016.44.3.661
                              
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A study of display rule for none face-to-face emotional worker's job satisfaction
Hyun Jin Yeo, Ji Young Park, Jae Young Moon
J Korean Soc Qual Manag. 2016;44(3):649-660.   Published online September 30, 2016
DOI: https://doi.org/10.7469/JKSQM.2016.44.3.649
                                 Cited By 1
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Literature Review of Key Success Factors of Management Innovation Actions in Domestic - Focused on Six Sigma, TQM, Lean Six Sigma, ERP, TPM, BPR, Project Management, System Engineering -
JeOk Mun, SungPil Yoon
J Korean Soc Qual Manag. 2016;44(3):639-648.   Published online September 30, 2016
DOI: https://doi.org/10.7469/JKSQM.2016.44.3.639
                              
Financial Performance of "Excellent Quality Competitiveness Enterprise" Awarding Companies : Focusing on the Moderating Effect of Year
Hyeong Seok Lee, Kyu Suk Chung
J Korean Soc Qual Manag. 2016;44(3):617-638.   Published online September 30, 2016
DOI: https://doi.org/10.7469/JKSQM.2016.44.3.617
                              
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Effects of Social Factors and Game Factors on Commitment of Mobile Social Network Games(M-SNG)
Ju-Young HAN, Sae-Bom LEE, Sang-Chul LEE, Yung-Ho SUH
J Korean Soc Qual Manag. 2016;44(3):601-616.   Published online September 30, 2016
DOI: https://doi.org/10.7469/JKSQM.2016.44.3.601
                              
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