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J Korean Soc Qual Manag
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Author :
Hee-Kyu Ahn
1 Article
659
The Effect of Service Employees’Emotional Intelligence on Service-Oriented OCB through Deep Acting
Yinyan Yang, Hee-Kyu Ahn, Ho-Chul Shin
J Korean Soc Qual Manag.
2018;46(3):659-676. Published online September 30, 2018
DOI:
https://doi.org/10.7469/JKSQM.2018.46.3.659