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Journal of Korean Society for Quality Management > Volume 40(4); 2012 > Article
Journal of Korean Society for Quality Management 2012;40(4): 577-.
doi: https://doi.org/10.7469/JKSQM.2012.40.4.577
중소기업실태조사의 품질진단과 개선에 관한 연구
김문선1, 천새롬2, 남경현3
1중소기업기술정보진흥원
2과학기술정책연구원
3경기대학교 응용정보통계학과
Statistics Quality Assessment and Improvement of Small & Medium Enterprises Survey
Moon Sun Kim1, Sae Rom Chun2, Kyung H. Nam3
1TIPA(Korea Technology & Information Promotion Agency)
2STEPI(Science & Technology Policy Institute)
3Department of Applied Information Statistics, Kyonggi University
ABSTRACT
Purpose:
This paper aims to evaluate the quality of Small & Medium Enterprises(SMEs) Survey and to provide some desirable directions and improvements for the future SMEs Survey, conducted by the Government.
Methods:
The diagnosis were performed by employing the quantitative and qualitative approaches with the official guideline provided by the Ministry of Statistics.
Results:
Results show that follow-up management are evaluated relatively low in specific processes, and timeliness are evaluated relatively lower than accuracy, accessibility, relevance, comparability and consistency in statistical qualities.
Conclusion:
we propose the alternatives which enhance the quality level of SMEs by using the 6 tools of Quality Management for Statistics.
Key Words: SMEs Survey;Statistic Quality;Quality Control;QMS(Quality Management for Statistics);
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