| 품질분임조 활동이 품질분임조 성과 및 기업의 경영성과에 미치는 영향 |
| 최진영1, 이상철2, 김광용3, 박상찬1, 서영호1 |
1경희대학교 경영학부
2그리스도대학교 경영학부
3한국표준협회 경영HR전략팀 |
| The Effect of Quality Circle Activities upon Quality Circle Performance and Business Performance |
| Jin-Young Choi1, Sang-Chul Lee2, Kwang-Yong Kim3, Sang-Chan Park1, Yung-Ho Suh1 |
1School of Management, Kyung Hee University
2Dept. of Business Administration, Korea Christian University
3Dept. of HR Strategies, Korean Standards Association |
|
|
|
|
|
| ABSTRACT |
|
The purpose of this research is to identify the effect of quality circles activities upon quality circles performance and business performance. Empirical results indicate that quality circle activities influence on quality circles performance in both individual and enterprise level, Quality circles performance influences on not employment satisfaction but customer satisfaction, business performance (profitability and market values) of companies with quality circles is higher than that of companies without quality circles. In conclusion, quality circle activities influence on quality circles performance that effect on business performance. |
| Key Words:
Quality Circle;Quality Circle Activities;Business Performance; |
PDF Links
Full text via DOI 
Download Citation 
