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Journal of Korean Society for Quality Management 1999;27(4): 216-. |
| 교육품질혁신 : 미국 사례에 근거한 연구분석 |
| 신완선 |
| 성균관대학교 시스템경영공학부 |
| Total Quality Education : A Research Development based on Case Studies in USA |
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| ABSTRACT |
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This study investigates the applicability of total quality management in the field of education, called the total quality education (TQE) It, first, reviews a few case studies in order to observe the characteristics of TQE and the feedbacks from practitioners. The key factors of TQE are then analyzed in terms of both the education concepts and the responsibilities of stakeholders. Finally, the relevancy of various TQE approaches and tools to the stakeholdership is studied. |
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