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Journal of Korean Society for Quality Management 1998;26(2): 82-. |
| 품질경영상의 평가기준과 경영품질의 측정 |
| 박영택, 송해근 |
| 성균관대학교 산업공학과 |
| Criteria for Quality Award and Measurement of Management Quality |
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| ABSTRACT |
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This paper reviews major aspects of the Malcolm Baldrige National Quality Award and introduces some evidences that the Baldrige criteria can assess the quality of management to some extent. It is also discussed that how can we improve our national quality award program. |
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